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If you use hangouts.google.com for video calls, or need help on chat, visit the classic Hangouts Help Center.

Mute people’s microphones

If you’re experiencing feedback or background noise during a video meeting, you might want to mute other people’s microphones.

Notes 

  • Any participant can be muted, including people who dial-in using a phone.
  • For privacy reasons, you cannot unmute another person. Ask the participant to unmute their audio.

Dial-in participants

  • Phone participants always press *6 to mute or unmute their phone  
  • If someone else mutes you, you can only unmute using *6 (this is different than the mute icon on the screen).

To mute other people, next to the person’s thumbnail, hover over their volume icon More and click Mute Mute

Tips

  • For privacy reasons, you cannot unmute another person. Ask the participant to unmute their audio.
  • To mute or unmute yourself, at the bottom of the video window click Mute Mute.
  • Phone participants can press *6 to unmute their phone.  
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