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If you use hangouts.google.com for video calls, or need help on chat, visit the classic Hangouts Help Center.

Adjust your video quality

On a computer, you may want to decrease the quality of your video call if you experience any of the following:

  • Video or audio delays
  • Poor network connection
  • Low battery
  • Limited data available
  • Other quality issues

To change your video resolution:

  1. In a web browser, open https://meet.google.com/.
  2. Click Settings Settings and select Network.
  3. Choose a setting you want to change: 
    • Send resolution—The image quality from your device that others see.
    • Receive resolution—The image quality that you see from other participants.
  4. Click Done.

Send resolution (maximum)

  • High Definition (720p)—(Available on computers with a quad-core CPU or higher) Uses more data, but your camera will send a better quality picture. 
  • Standard definition (360p)—Uses less data, but your camera will send a lower quality picture.

Receive resolution (maximum)

  • High Definition (720p)—(Available on computers with a quad-core CPU or higher) Uses more data, but you see a higher quality picture.
  • Standard definition (360p)—Uses less data, but you see a lower quality picture.
  • Standard definition (360p) - single feed—To save more data, the other participants' thumbnails turn off.
  • Audio Only—To use the least amount of data, you won't see any video.
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