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If you use hangouts.google.com for video calls, or need help on chat, visit the classic Hangouts Help Center.

Report a problem

Please provide feedback and share your ideas to help us improve Hangouts Meet. 

Note: Your G Suite administrator can also choose to automatically include web browser and mobile app log information, including diagnostic information about your  Hangouts Meet use.

If you have any questions, please contact G Suite support.

In the meeting

  1. Join a Meet video call.
  2. Tap More More and select Report a problem. 
  3. Describe the issue or share your ideas.
  4. Select Include system logs to help identify the issue.
  5. Tap the Send Send icon.

Before a meeting

  1. Open the Meet mobile app.
  2. Tap Menu Menu.
  3. Tap Report a problem. 
  4. Describe the issue or share your ideas.
  5. Select Include system logs to help identify the issue.
  6. Tap the Send Send icon.
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