Get started with calling in Google Meet

Important: This article is about legacy calling in Google Meet (previously known as Duo). Learn more about Meet calling and meeting offerings.

• For Enterprise & EDU: Learn how to make Meet calls.
• For meetings: Learn how to start or schedule a Google Meet video meeting.

To use Meet legacy calling (previously known as Duo), you must add an account or phone number.

• If you only add your account but no phone number: You can make and receive legacy calls through your email but won’t be reachable through your phone number.
• If you only add your phone number but no account: You can make and receive legacy calls or join meetings as a guest, but can't create or schedule meetings.

Tips:

• People who know your phone number can reach you across Google services. You can manage phone numbers associated with your Google Account in your Google Account settings.
• For Business and EDU users:
  • Your admin controls legacy calling functionality. Learn how admins manage access to services.
  • EDU users under age 18 don't have access to calling functionality.

Select your calling account (for legacy calling)

If your device pre-loads Google Accounts, select the Account you want to make calls with.

You can allow Meet to access:

• Your microphone and camera
• Your contacts for calling
• Your device's notifications

If you choose to use Meet without a Google Account, enter and verify your phone number.

• If you have a verified phone number but no Google Account, you can make and receive calls or join meetings as a guest but not create or schedule meetings.
• To add a Google account to your phone number calling account at a later date, tap Menu Settings Calling account Add account.
  • If you choose to add a Google account at a later date, people can reach you across Google services with both your phone number and Google account.

Verify your phone number

Important:

• To use Meet on a mobile device with a SIM, you must verify your phone number.
• If you use a tablet or a mobile device without a SIM and choose to not add a phone number, you can make and receive calls with your Google Account.

To verify a phone number:

1. On your Android device, enter your phone number.
2. Tap Agree.
   • If the number you enter is already associated with a Google Account, it’s automatically verified.
   • If not, Google Meet texts a code to the number you enter. Carrier text message rates may apply.
3. Enter the code you receive from the text message.
   • If you don't receive a text message, tap Resend SMS.
   • If you have a cell connection but don’t get the SMS, tap Call me.
   • If you still have problems, visit the verification troubleshooting article.

Change the account you use for legacy calls

To delete your calling account:

1. On your Android device, open the Google Meet app .
2. At the top left, tap Menu .
3. Tap Settings Calling settings (Legacy) Calling account Delete calling account.
   • This action deletes your Meet (legacy) call history.
4. Tap Delete.

To add new calling account:

1. On your Android device, open the Google Meet app .
2. At the top right, tap your avatar
3. Tap the account you want to make legacy calls with.
4. At the top left, tap Menu .
5. Tap Settings Add calling account.
6. Add and verify your phone number.
   • Learn how to verify your phone number.

Make legacy calls with your Business or EDU account

Important:

For Business and EDU users:

• Your admin controls legacy calling functionality. Learn how admins manage access to services.
• EDU users under age 18 don't have access to legacy calling functionality.

1. On your Android device, open the Google Meet app .
2. At the top left, tap Menu .
3. Tap Settings
4. Next to your Business or EDU account, tap Link to (legacy) calling account.