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6. Jan. 2021

Where have my saved places gone??

Recently, Google Maps has refused to work on my phone. I will not operate and crashes.  This happened constantly and messed my phone up so much that it stopped my phone from working altogether!  So, I had to factory reset.  No problem as everything was backed up... or so I thought!!!

Maps still will not work so I have deleted it.

But,  I have spent 12 years (pre covid) backpacking the World and recorded every place and stop on my way through Google Maps.  To my horror going on to my laptop that I have many many places now missing!!!   The most recent additions are there, as are much of the stars, but it seems that hundreds of saved places from years ago have just disappeared!!  

They were there, as I was always proud of my map so I know they were saved and stored safely within my Google account as I have changed laptops within the last 6 months and they were definitely present before.

So please Google Maps.... where are my precious saved places.  I demand them back before!  You have taken my Maps (as I refused to bow down to your pressure of buying a new phone for this reason alone), please don't take the record of my amazing achievements!  I was using them to write a book too!

Where have they gone?
And more importantly how do I get them back!!!!
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Zuletzt bearbeitet: 6. Jan. 2021
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6. Jan. 2021
When they were there can you describe where they were? Screenshots of the interface would help. Are you using the same Google account then as you are now? Are you following the instructions as outlined here: https://support.google.com/maps/answer/3184808?hl=en&co=GENIE.Platform=Android
6. Jan. 2021
Yes I used it for years and the places always saved and transferred from device to device.  Now all of a sudden there are some missing and it's places from 2013-2015.  Always the same Google account.  
It is clearly a consequence to the upgrade that has rendered Maps useless on my phone and now deleted (or moved) my history from my account.
I am very angry about it to be honest!
There has to be a way of recovering them surely???
Zuletzt bearbeitet: 6. Jan. 2021
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