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I cannot fix incorrect address. 1 Recommended Answer 0 Relevant Answers 22 Replies 5 Upvotes
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I am trying to correct my address postcode on Google Maps. I have had no replies to previous post two days ago.

The postal code for my  home address on Google maps is incorrect however Royal Mail UK is correct. How to fix?  

My correct address is: 13 Northfield Terrace, Edinburgh, EH8 7PX (Royal Mail postcode checker screen shot attached.)

However when you look up this post code/address in Google Maps you will see a incorrect address of Northfield Crescent, Edinburgh. I have now missed several important deliveries due to to drivers being unable to locate my address.

I have tried to correct the address twice online this morning.  However the automated emails indicate the address is being reviewed to change to 13 Northfield Drive, Edinburgh ? which is also incorrect (screenshot of the e mail response attached). 

I am concerned that this incorrect change will also impact on the other 12 other properties that share the EH8 7PX postcode.

Someone please help!
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Hi James,
Could you please indicate where is Northfield Terrace located and what are the geographic coordinates of your house?
Thank you
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Thanks for your response. Coordinates are -
55 degrees 57’00.4”N. 3 degrees 08’23.7”W
(Photo attached) House is located on Northfield Terrace which is part of the main Willowbrae Road and on corner of Northfield Circus.
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Hi James,
The problem is that is an unusual set of addresses in the sense that they are not linked to an actual road, rather a path at best, Google Maps is not designed to deal with this type of situation and I will have to escalate the matter to Google employees for advice.
Are the houses with Northfield Terrace the ones inside the red shape in this screen capture?
Would you mind creating a screen capture indicating the door numbers for the 13 houses with this address?
 
 
 
Alternatively, if you are familiar with Google My Maps and add markers on top of the houses for each one of those 13 addresses.
This is the My Maps help center
 
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https://www.google.com/maps/d/edit?mid=16Y_zEs6-TqJhTwCw8TTBY3pkLscgjyuU&usp=sharing

Thanks again for your reply. I agree the situation re our address is confusing as Northfield Terrace is incorporated within the main Willowbrae Road. 

I have attempted to mark the 13 properties with the EH8 7PX postcode on Google My Maps and attach a link. I also attach a screen shot with red border. Properties at 12 & 13 are semi detached on two floors. The  properties 1, 2, 5, 6, 9 & 10 are lower/ground with entrance to main road. The other properties 3, 4, 7, 8 & 11 are upper floor with entrances to side of the building. I attach a photo of properties 6 (front) & 7 (side) to illustrate.

Hope this makes sense.

Thanks for your help.
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Hi Treebles

That is great. Thanks for all your hard work in fixing this for us.

Regards

James
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