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Road Info Bug generates complications to local agricultural facility
1
Dear Google Maps Team,

this is a reguest to resolve one specific problem in one exact area. This problem causing many complications to customers or contractors whoes are using google maps to navigate inside one local agricultural facility. Google maps now navigating them trough unpaved field road to gate which is normaly closed. This could be serious problem for big trucks with trailers. On the picture bellow you can see what I mean.
 
I already reported this data problem related to road info but it was not applied by google maps. I reported it second time and it is pending now second month. So I decided to use this forum.
Please if you can, help us to solve this problem. 
 
You can use this place as a reference to navigation. 
Somewhere here should be the main gate.
 
Thank you for your support.
Juraj
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Relevant Answer

Hi Juarj,
The road segment, leading to the business, starting at the intersection with route 2272 is marked as a private road and is causing the long re-routing to get to the business through roads that are marked as public.
If that road segment is public you should report it to Google as a public road segment.
Did you do that?
Could you please provide a screen capture of the automatic e-mail you received after you submitted your previous reports?
Thank you
 
 
 
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Relevant Answer
Hi Treebles,

thank you for quick response. 
I used report data problem - option others in fix road info with problem description. I didn't know that this road is indexed as private in google maps... There is no info about it on google maps.
Last report from april is still being reviewed. Report from January was not applied.
Do you think I should report it again  as data problem - option others in fix road info with description it is not a private road?

Thank you,
Juraj




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Relevant Answer
Hi Juraj,
I think that first segment may have setup as a private road because of the gate at the entrance to the compound that gives the impression that it might get closed after business hours.
Is that gate open at all hours or only during business hours?
marked this as an answer
Relevant Answer
Hi Treebles,

the main gate is open during the day and it is closed for the night.
If the solution is to change the marking from private to public road, who can do this?

Thank you in advance,
Juraj
marked this as an answer
Relevant Answer
Hi Treebles,

actually that piece of road is before the gate so it can be mark as public.
I`ll try to do that.

Thank you for your help.

Juraj
marked this as an answer
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