Mar 31, 2020

Location images on google map are not showing up

I search a place and can go to that place on the map, but not able to see all the photos of that place.

When I click on the location photo in the left panel to load all the photos, it just loads one photo in the right panel and keeps loading icon running in the left panel. No other photos gets loaded in the left panel and the navigation arrows in the right panel doesn't work either.

This is happening for all locations on my laptop's browsers. I tried with Chrome, Edge and Firefox with no luck. In an android app photos are being loaded correctly.

Please help.

Details

Imagery (Street View, satellite, photos),Desktop - Other

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Last edited Mar 31, 2020

Recommended Answer

cfanatic

Diamond Product Expert

May 25, 2020

hi all,

could you please try the following?

go to https://www.google.com/preferences and sign in if not already.

scroll down to bottom of page, where you should see section titled "region settings".

try selecting a specific country instead of current region. perhaps try united states, united kingdom, ireland, new zealand, australia, singapore?

once done, click save, then try viewing the photos in google maps again?

please let us know if that helps.

Diamond Product Expert _Denver_ recommended this

Helpful?

All Replies (168)

cfanatic

Diamond Product Expert

Mar 31, 2020

hello khadim,

welcome to the google maps community forum!

are you somewhere in south east asia?

i have seen several reports of similar behaviour from south east asia.

likely a temporary regional problem that should resolve itself after some time.

i realise it is irritating and/or frustrating, but it is likely just a matter of waiting it out.

cfanatic

Diamond Product Expert

Sep 11, 2020

hello blagoje, you still have the problem for both mobile app and desktop / web browser?

could you please temporarily disable extensions in desktop google chrome, use incognito mode, then try posting screenshot again?

also try viewing google maps photos in incognito and with extensions disabled in desktop google chrome?

https://support.google.com/chrome_webstore/answer/2664769?hl=en

https://support.google.com/chrome/answer/95464?co=GENIE.Platform%3DDesktop&hl=en

Blagoje Dimitrijevic

Sep 11, 2020

Hi cfanatic... My issue is only mobile app, thats why i reached out to here, but looks like nobody can help, then rather diversifing to some other not imoportant things for me. When i open google maps in chrome for android in incognito mode, i CAN see location pictures. But i am using google maps APP on daily basis and need to see photos there, full stop.

I dont know why suddenly you stary mentioning desktop, etc... My issue is Google Maps MOBILE APP.

If anyone can help wil be greatly appreciated.

Thank you

cfanatic

Diamond Product Expert

Sep 11, 2020

hello blagoje,

sorry, too many different people seeking assistance for different things here, so i am getting a little mixed up.

the original problem addressed in this discussion thread had to do with google maps on desktop / web browser, not mobile app.

would be best if you create a new discussion thread so that your specific problem can get full attention without being intertwined with this one.

your problem is different if it is on mobile app.

you can create a new discussion thread here - https://support.google.com/maps/thread/new?hl=en

J Sivna

Sep 12, 2020

Hi cfanatic and everyone, hope ya'll are well..

For me, it was a clear-cut issue with Safari.. as you can see in the screen shots,

Just a cursor-hover and Chrome is Elvis..

.. while Safari is being it's usual daily schizophrenic bad-selves.

Be safe \m/ !!

User 12988135723917612810

Sep 18, 2020

I am from Vietnam, I got same issue. After I choose region is Singapore, the issue is solved

tariq sajid

Sep 18, 2020

Gold Product Expert thanks to your suggestion the map images are now working .

But Google need to fix this asap not everyone know to do this . Pakistani people are not able to see google map images

Last edited Sep 18, 2020

S115rz

Sep 19, 2020

I'm from Iran and have such a problem in my pc with windows 7 (Both at home and office). But in another pc (with windows 10 at home) It's Ok. any solution? I've tried different suggestions but didn't take any result.

cfanatic

Diamond Product Expert

Sep 19, 2020