Question

This content is likely not relevant anymore. Try searching or browse recent questions.

Ha T Community Manager

4/6/19

GPS Week Number Rollover

Why isn’t my Android GPS working?

You may be experiencing issues due to the GPS Week Number Rollover, which begins on April 6, 2019.

What can I do to fix it?

First, we advise a few basic checks on your Android phone to ensure that this is in fact a GPS-related issue:

Is your Location setting turned on?
Are you outside?
Is GPS malfunctioning across multiple apps on your device?

If the answer to these questions is yes, your GPS may have been affected by the rollover. Below are a number of tips you can use to troubleshoot:

Update your device by visiting Settings -> System -> System Update -> Check for Update.
Turn your Location setting on, then back off.
Reboot your device by holding the power button down until you see “Reboot” or “Restart”. Tap the prompt to restart your device.
Download a GPS test or reset app and follow the instructions while you’re outside with your device. It can take up to 60 seconds or more for GPS to begin working again when using this method.

If you continue to experience issues, reach out to your device manufacturer for troubleshooting tips tailored to your device model. GPS can function differently in each device, and your device maker will be able to provide you with the most relevant and up to date instructions.

Details

Other, Android

Pinned

Locked

Latest Update Latest Updates (0)

Recommended Answer Recommended Answers (0)

Relevant Answer Relevant Answers (0)

All Replies (2)

Dan Keller

10/24/19

Recommended Answer

Relevant Answer

@Dan Keller Most likely the app will solve the issue i have an S5 but on a custom ROM i could install the original firmware to check

Google user

recommended this

Community Manager

Ha T

marked this as an answer

Recommended based on info available

Helpful?

This question is locked and replying has been disabled.

Subscribe to updates

Write a reply

10 characters required

Failed to attach file, click here to try again.

Edit link

Text to display:Link to:

Personal information found

We found the following personal information in your message:

This information will be visible to anyone who visits or subscribes to notifications for this post. Are you sure you want to continue?

Link to post

This will remove the reply from the Answers section.

Report post

What type of post are you reporting?

Off-topic

Post is disrespectful, about third party products or contains unrelated content or personal information.

Abuse

Post contains harassment, hate speech, impersonation, nudity; malicious, illegal, sexually explicit or commercial content.

Google takes abuse of its services very seriously. We're committed to dealing with such abuse according to the laws in your country of residence. When you submit a report, we'll investigate it and take the appropriate action. We'll get back to you only if we require additional details or have more information to share.

Go to the Legal Help page to request content changes for legal reasons.

Google user

This reply is no longer available.

Badges

Some community members might have badges that indicate their identity or level of participation in a community.

Google Employee — Google product team members and community managers

Community Specialist — Google partners who help ensure the quality of community content

Diamond Product Expert — Community members with product mastery who help other Google users and Product Experts

Platinum Product Expert — Community members with advanced product knowledge who help other Google users and Product Experts

Gold Product Expert — Community members with in-depth product knowledge who help other Google users by answering questions

Silver Product Expert — Community members with intermediate product knowledge who help other Google users by answering questions

Product Expert Alumni — Former Product Experts who are no longer members of the program

Community content may not be verified or up-to-date.