I uninstalled the app and reinstalled. The saved locations showed for about 30 seconds and then disappeared after closing the app. Do you have a longer term solution?

I also have a same problem after new version updated, all place saved disappear. Uninstall and reinstall will show back awhile, when close apps reopen disappear again...

Hi,

This is happening to me also I need this to be fixed ASAP!!!

me also. please help

Google maps 5.14.3

_denver_

Version 5.14.3

ios 12.2

My another iphone ios 12.1.4, Google maps 5.13.11 no problem. So this phone better don't do any uodate

Yes it’s the same with mine. I have google maps on iPad and it’s all good but it’s because I didn’t update the app. Looks like it’s the problem within the new update

Same issue

On my iPad - Google maps 5.14.3  & iOS. 12.1.1 has this issue.

No update was available but I deleted the app and reinstalled as recommended and it was fixed. Thank you!!

My Google Maps is 5.14 and my IOS is version 12.2.

your Suggested fix does not work for me either, any other suggestions on how to fix it.  Also new saves do not show either.

The same for me.   I have tried everything and the starred places will not show on my iphone6+.   they do show in my Saved places list which is NOT hidden.   I really miss the little starred placed on the map.  Is there anything I can do about this.

iPhone 7 same problem I want my fantasy travel map back! It’s also super useful locally.

I have same your problem

I’d have the same problem!

Can we report this somewhere?

I also have the same issue..

Hi, I

I’ve just deleted and reinstalled and my saved places are all back! 🤙🏻🤙🏻🤙🏻

Same here

5.14.3   I believe this is the version

Same problem!! I have over 500 places saved around 20+ countries and was relying on GMaps, but I guess I now have to go back to good old documents I control. These companies invade our privacy, sell it, and then leave us without what we bargained for.

Going on a road trip in two weeks. I really need this issue to be fixed. Any idea when we can expect a solution to this glitch? Interesting side note: Not having this issue on my old iPhone 5.

IPad Mini 4, iOS 12.1.1, which I upgraded to 12.2 tonight in an attempt to solve he problem, which started today.

This is an addition to my postabove. I just noticed something very odd on my MacBook Pro 2012, OS 10.14.3

15.4.3 on iPad Mini 4, where it doesn’t show, and iPhone 6S, where it works fine.

Recommended answer only works if I go to “your places” then to “saved” then to “starred”.  The saved places appears on my maps, but disappear if I close the side pane of starred places.  Better than before I suppose, but not what I want for my trip soon...  Grrrrr....

Getting Zer GUT

All solutions tried, and none woking for me... Why do google do updates that creates more pb... 😪

Same problem here, it’s a nightmare. Please get this fixed asap!

I was flipping out about this today as I'm on vacation and starred a bunch of things - turning off the "transit" setting fixed it right away - hit the double square? icon upper right and turn off transit, hopefully it'll work for you too!

Have the same problem since the last update. After you delete and reinstalled the app, the saved place are visible for several hours and then they disappear again. You have to do it over and over again.

I’m having the same problem 😡

Same issue for me :(

I’m having the same problem. I have thousands of precise field locations on my map that I use in place of an OS map. I rely on my map which was hours of painstaking work to create.

Same problems here. I’m on vacation in Singapore and I’m pretty pissed that I can’t easily see the relative positions of all the locations I spent hours researching. Should have gone old school and just circled the locations on a paper map. 😡

I just restarted my phone (iPhone X) and that seemed to work. I hope it sticks!

Uninstalling and restarting iPhone 6 did nothing... They're still gone in default and satellite maps.

Have just deleted Google maps on my ipad & re-installed, and all my saved starred places have re-appeared and are staying even after opening & closing the app several times.  Thank heavens for that

For Iphone, I just restart the phone and the saved places show in the map again. Hope it keeps no change~

This is stupid version!!!

I have i phone 7 p after i update the map version i lost all my stared places. What should i do ??

None of my places are showing on iOS Google Maps app. Signing out doesn’t work. Uninstalling doesn’t work. How does this happen?!

Will this issue be resolved soon?

I’m experiencing the same issue. I can see they are still stored but can’t see them all depicted on the map. Good to know I’m not the only one experiencing this. Any updates on how to resolve or when we expect the issue to be fixed?

Maps version 5.14

Running version 5.14.3 of google maps on an iPhone X IOS 12.2 none of my saved places show up.

By "base map", do you mean the default map!

Is the base map what appears when I first open the App? If so, that was what I ALWAYS saw on my iPad and iPhone, and which, as of just now, is no longer working on my iPad.

I turned off the transit layer on my iPad and am back to base / default. Still no saved place pins.

Deleted and reinstalled the App. Saved places are showing. I’ll check back in an hour or so to see if they remain.

Come on Google.  None of the suggested solutions work.  It appears that you rely on Community workaround comments to solve your programming issues.

Reinstalled it worked. Then disappeared again....

Same situation here

Same issue for me! Please fix ASAP! This is very important for me: Maps version 5.14.3. IOS 12.1.4

I reinstalled and installed it. Worked for an hour. Then all gone  Stillwaiting for ur solution!!!

Is google working on something?! Or just hoping community people to solve it ald suggest somethin?!? Really?? Nothing’s work! Tried all suggested suggestions 3/4 times already! This is unbelievable!

Hi, thanks for everything's my dear Iranian  zainab good Luck .🍀🍀🌷🍀⚘🍀👑🍀💎🍀🌸🍀💐🍀🌹🍀🌸🍀🌲🍀🌳🍀💐🍀.

i deleted the app and re-intsalled it. my saved places came back but were gone again within an hour. i have a total of about 200 places saved over 2 lists

I have this problem too. Deleting and download will show the starred places again, but they disappear after a short time. 

Maps  Ver. 5.14.3

The markers on my iPhone app disappeared since I last saw them yesterday - I deleted and reinstalled the app and the markers reappeared. 

Add me to the list.    Maps 5.14.13 and iOS 12.2.    Hundreds of favorite, starred, and labeled places gone except in list view.   None show on any map, default or satellite included, unless selected one at a time from the list.   Not sure when it changed but has been within the past week for sure.

Solved... 

Do we have any further news? My starred places seem to be there but the stars do not show up anymore in the map! If you click on the specific place, the star is there, but cannot see all the stars within the map as it used to be...

Its happening for my boss and im trying to fix it too .

This is so painful trying to find starred and flagged places. Has anyone got a solution? I’ve tried everything and the only thing that worked for less than a minute was deleting the app and re installing.

My starred and labeled places on my map have been  gone and the only way to see them is if i delete the app and re download it wich is a pain then they go away as soon as i close the app is there any way to fix this because i use this on a daily bases and not being able to see my marked places is an issue.

Having the same issue. Can’t see icons from any of my lists or saved places in my app.

I FOUND THE ANSWER! I had the same problem just yesterday, I was horror shocked. 

Just restarting my phone solved the problem for me.

Same the problem happened with me with my iphone 6 the saved places disappeared, I uninstalled and reinstalled again it appears for a few minutes only, then disappeared again, but in the other android phone still working, i need help please coz I’m depending always on my iOS phone

I’m having the same issue, it returns after reinstalling and also with all layers turned off

My saved places doesn’t appear on the map anymore since the New Update. I have a ton of saved places because I am moving and I have to know what’s around my new town. This is the only map app that I can save places on and this is the best map app I used. I would love to see this get fixed. I have tried everything from logging out, restarting, deleting but nothing works.

This is absolutely ridiculous. Sitting here stranded in a foreign country trying to find a paper map because all the places we marked disappeared (also all public transit stations also gone).

I'm using iOS 12.1.4, and Google Maps version 5.14.3. Unfortunately I can't uninstall and reinstall right now coz I have offline maps saved and I am traveling, so have poor wifi to be able to reload them.

Losing pins is really annoying

Hi there. Could it be that you’re using maps in satellite mode? If yes, put to standard mode and then close. Reopen and the pins should be showing again.

Restarting Google Map with the default map (no transit/traffic/satellite) works on my iPhone, but it's only a temporary solution. Please fix it soon Google, thanks.

SAME  PROBLEM! I'm blind now! Must fix ASAP

I’m having the same problem and opening up the default map isn’t a solution.

I’ve the same problem, it’s been 5 days and nothing work to get back my starred places!!!

I’ve been having this same problem. Done everything above and nothing has fixed it. This is really starting to aggravate me. Google needs to remedy this ASAP.

Uninstalling and reinstalling the iOS app is a very temporary solution to the problem as starred places, labels etc will disappear again!!

Google maps 5.14.3

I also been having problems with saving an address, just started last week seems after I downloaded the latest version for google maps.  Please fix use this app for customer deliveries.

Reinstall the app and keep it as Default “not satellite” without traffic or transit details , it will work.

No no no no NO!  Google, you must fix this!!  I use this feature all of the time.  I will literally be lost without my starred location on my map.  I open the map, click on the previously starred location, then use that as my navigator.  I know I can go to the list of starred locations, but my list is 248 deep.  I cannot practically go through that list with every movement I make.  I have an impairment that keeps me from being able to drive to places I know from memory.  You can’t take away something that worked so well for me.  Please fix this!  Map version 5.14.3. IOS 12.1.4

Switch out of satellite into default view. Then kill the app and reopen.  Google is aware of issue but this was a quick fix for me.

Deleted and reinstalling the app worked for me.

Delete, re-install the app and stay in the map mode  don’t change to satellite/transit nor others. If you change to others, your starred places will disappear afyer you close and reopen the app. Hope this help.

In my case, all pins including stars have been disapeared on maps. I found that they are saved in the background, but aren't just shown on the map. This happened on my iPhone 7 one week ago, and today my iPad was also infected....

I have no deleted and re-installed Maps 3x. Still losing saved places. Help!!!

I reinstall, they show back up for 5 minutes and then gone again. Clearly a current issue that needs to be fixed!! Thank you!

Same problem with my saved places :( anyone got any updates yet as to how this problem is being solved?

I'm having the same problem. My saved locations disappeared a couple days ago. I uninstall the app & reinstall it and my locations are there for a few minutes then disappear again. I've tried this at least 5 times and same thing happens every time. I use google maps everyday, please help. Is google working on a fix? Least I'm not the only one having this problem as I'm seeing.

Hi, just to add weight to this thread, I’m having exactly the same issue as described above. Starred places reappear after reinstalling but the soon disappear again. Hope google can sort a fix pdq. Very frustrating when you have loads of places saves ahead of a trip! Thanks all.

BeadieJay thanks, that worked when followed exactly! Must be these layers on ONLY: ‘default’ layer selected, then ‘Traffic’ layer selected. Then manually close/open google maps. Worked! Brilliant! And then u can select ‘satellite’ layer after re-opened and stars stay!

Same problem here. So I installed the app. Saved places came back and stays for a while   , when I close app they dissapeard  again. 

Same issue GOOGLE PLEASE FIX THIS

I literally am freaking out.  I have version 5.14.3 on my iphone X it does not work.  On my iphone 6 version 5.10.6 it is showing up.  I use this map for work purposes with all my pins saved.  Can someone push this through to google as an immediate fix?

Any solution for this issue

Just uninstalled the app and reinstalled it on my iphone using the default map and it seems to work fine

12.2 and 5.14.3 = no longer able to see the 100s of locations I've set pins for that I ABSOLUTELY NEED for my work. This is crazy because it's literally the only reason I used Google's version of maps and the amount of data entry required for me to fix this software bug is equivalent to when companies first became able to store their documents digitally and hired people to scan/save thousands of filing cabinets worth of paperwork. It's hard to believe a company as wealthy as Google doesn't research the potential of these problems before implementing updates. What's the point of beta testing if you're going to have the mentality of "deal with it when it happens"? Not going to lie, this is the kind of bush league mistake that has impacted my day to day on a scale that will cause me to abandon all things Google if not resolved promptly. Clearly their customers are only important when determining how to get us to use more of their product but their lack of urgency with this proves customer care is not their main focus but a result of their products abilities. The clocks ticking Google, I truly hope you prove this rant to be false. I wish you luck, but only because it benefits me greatly for you to find a fix.

Ok so I have a iPhone Xs, ios 12.2, and Google maps 5.14.3....maybe my rant was a bit of an overreaction because after I changed my map settings to "default" and then tapped on the transit selection I was using so that none of them were selected, then I hit "app switcher" in my "assistive touch" menu and swiped up to clear the app. When I reopened the app with the settings I changed to before clearing fortunately all my pins/saved places showed up again. Although this works for now it still needs to be corrected because satellite allows a visual of the properties and buildings I save, which allows me to be more efficient in my job and was my reasoning for never using a competitor's app, including Apple's version. Thank you for the temp fix but I'll be impatiently awaiting the complete solution.

I'm having the same issue. Work and home aren't showing on the map when I first open the app either. Even when I ask for transit directions my saved places are still not visible.

Same issue, I rely heavily on saved places while navigating to sites at work so it’s super frustrating.

Is this a problem with Apple (iOS) only...???

Is 5.14.3 the latest version??  This is the version I have, but still no saved places showing.

Mine seems to be back.   Hopefully resolved for good

I’ve uninstalled and reinstalled, it shows up for a couple of minutes and then disappeared again......

Saw that we’re being told the problem should be rectified through an update but where is the update please? Nothing has appeared in my iPad updates as yet?

Ugh I need my stars back (in satellite view)!

same problems, any solutions so far? :,(

I can’t see an update for the iOS app in the App Store ?