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Google Maps Frequently Asked Questions 0 Recommended Answers 0 Replies 2049 Upvotes
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Last edited 3/9/19
Are you experiencing issues in Google Maps? Take a look at these troubleshooting tips. If you don’t find an answer in the Help Center articles related to your issue, please ask your question so our experts can help you (please remember to search for your question using the search bar above this page prior to posting)!

Data Accuracy

You can let us know directly from Google Maps if you see wrong or missing information about businesses, places, and roads. Check out our help articles below for more details:

To get easy, turn-by-turn navigation to places, use the Google Maps app. Maps will show you directions and use real-time traffic information to find the best route to your destination. The following articles should provide you more insight on how to better address main navigation issues:


Imagery is outdated for my area. How can I request for it to be updated?

Google Maps updates imagery on a regular basis and our teams strive to keep it as up to date as possible. Currently there’s no option to request an imagery update.

Is there a way to tell the age of the image used on Google Maps?

You can check the dates of Street View imagery in the top left corner of Google Maps. This option is currently not available for Satellite view.

Location & Timeline

My location is wrong. What should I do to fix it?

Sometimes Google Maps might have trouble finding where you are located. If the GPS location of your blue dot on the map is inaccurate or the blue dot is not showing up, check out the article below for some tips on how to fix it:

My timeline is not available.  What should I do to fix it?

Please check if you have Location History enabled (disabled location history or GPS is a common cause for missing data). Maybe your location history was turned off and at some point data was not collected by Maps. More information is available in this article:
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