May 17, 2023

Why are my reviews not showing up?

I've had a few clients tell me they left a review, but the reviews are not showing on my account. My account is verified, details are correct, and i've followed all the guidelines. What could be the reason for this issue?
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Recommended Answer
May 24, 2023
Hi,

Reviews are usually hidden because they were found by Google employees and/or algorithms violating policies: Maps User Contributed Content Policy Help -> Prohibited and restricted content.

If you are certain that your review doesn't violate the aforementioned policies, could you please provide a screenshot of the review(s) in question and the complete name, and address of the listing(s) you reviewed?

Also, please share a link to your contributions page. You can find this page by going to Google Maps on your desktop -> Your Contributions and pasting the URL in the address bar.
Community Manager Shweta. recommended this
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All Replies (2)
May 24, 2023
Hi, I have the same issues. I have left many reviews over the years with no problems. Suddenly in recent months my reviews are no longer visible to others (except to myself). For example I left a 5-star review for Merryoaks but they can’t see it (no one else can see it). I left a one-star review for New Leaf Treatment Center and that isn’t shown either! Again, only I can see it. When others click on the link I sent it says “This review is no longer available”. I don’t understand why. 

It’s really frustrating as I feel my voice has been shut down. 

Can someone help with this please?? 
Recommended Answer
May 24, 2023
Hi,

Reviews are usually hidden because they were found by Google employees and/or algorithms violating policies: Maps User Contributed Content Policy Help -> Prohibited and restricted content.

If you are certain that your review doesn't violate the aforementioned policies, could you please provide a screenshot of the review(s) in question and the complete name, and address of the listing(s) you reviewed?

Also, please share a link to your contributions page. You can find this page by going to Google Maps on your desktop -> Your Contributions and pasting the URL in the address bar.
Community Manager Shweta. recommended this
Apr 5, 2024
I have the same issue. None of my reviews are shown on google maps
Apr 5, 2024
Hi Swati,
 
Please create a new thread; someone will help you out.
 
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