May 17, 2023

Why are my reviews not showing up?

I've had a few clients tell me they left a review, but the reviews are not showing on my account. My account is verified, details are correct, and i've followed all the guidelines. What could be the reason for this issue?

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Shubham.

Platinum Product Expert

I am a volunteer not a Google employee.

May 24, 2023

Hi,

Reviews are usually hidden because they were found by Google employees and/or algorithms violating policies: Maps User Contributed Content Policy Help -> Prohibited and restricted content.

If you are certain that your review doesn't violate the aforementioned policies, could you please provide a screenshot of the review(s) in question and the complete name, and address of the listing(s) you reviewed?

Also, please share a link to your contributions page. You can find this page by going to Google Maps on your desktop -> Your Contributions and pasting the URL in the address bar.

Community Manager Shweta. recommended this

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All Replies (2)

User 7116909117886967829

May 24, 2023

Hi, I have the same issues. I have left many reviews over the years with no problems. Suddenly in recent months my reviews are no longer visible to others (except to myself). For example I left a 5-star review for Merryoaks but they can’t see it (no one else can see it). I left a one-star review for New Leaf Treatment Center and that isn’t shown either! Again, only I can see it. When others click on the link I sent it says “This review is no longer available”. I don’t understand why.

It’s really frustrating as I feel my voice has been shut down.

Can someone help with this please??

Shubham.

Platinum Product Expert

I am a volunteer not a Google employee.