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Google maps is sending people down a non existent road. I get no response via maps help
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A few months ago google changed the directions to my camp site to be via a foot path which leads to a gate at the back of my house. I have now three times submitted the issue via maps and it is still not rectified. I can't talk to anyone. This is not the case with apple maps, here or other software but as google is used by many it's causing a really issue and the council are likely to close down my business with all the complaints. I am now desperate!
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Am also 3 times try to update the short route to my place, to avoid charges in uner ola.. stil it' s not approved..Service is too poor.
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hello alastair,
 
welcome to the google maps community forum!
 
could you please provide specific details of location, what is currently happening, and what should happen?
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Hi and sorry I didn't see your comment. I was coming here to chase the same issue. My address is OX12 9TG (in the uk) The only access by road is down the B4507 (which you will see from Google Maps if you put in OX12 9TG as an address)  'Google' believes there is a vehicle access from Stowhill but this is foot path that starts about 30 yards before you get to my rear gate. So we need to have the route to be from the B4507, this is for all the addresses on this post code. I am getting no response from Google and given over the summer we have in excess of 50 visitors a day. This is a major issue. I email all campers and explain but many  just rely on satnav Many thanks
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hi alastair,

this segment of road is foot / bicycle traffic only? https://goo.gl/maps/FqrNAKqbvPGLg4r56

motorised vehicle / car access to ox12 9tg is only from this road? https://goo.gl/maps/ZHxYHNVMw7qNEceF6

"i am getting no response from google ....."

how did you try to contact google?
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hi alastair, sure, happy to help.
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