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My business address defaults to a different address. 0 Recommended Answers 10 Replies 4 Upvotes
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I have a business on a main arterial, when I enter the address into google maps, it defaults to another address, a street behind me. When customers or delivery drivers enter my address , the same thing happens. I have lost many packages and meals( I have horrible neighbors who accept the packages), and I'm not sure how to change it. When the accurate address is entered, and it stays, the correct location shows up.
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Hi Scotty,

Could you please provide a link to the business or the address?

Thanks

William
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518 S Thor St. Spokane Wa. 99202  www.dogtownco.com
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It defaults to Ralph street
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Could you please provide screenshots of the results you are seeing?

Thanks

William
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I entered 518 S Thor St, and this is what it defaulted too, It also happens when I enter the address of my other business which is right next door 520 S Thor St. 
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In this picture however, it is showing my business in the correct location on the map, but the address is incorrect.
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Thank you for the screenshot. I have replicated the incorrect search result on my phone. It is generally not possible for users to fix these types of search problems, so I will forward the details to the Google team and ask them to investigate and see if they are able to find the cause of the problem. Please note that it may not be a quick fix and it may take a considerable amount of time for the Google team to resolve the issue. I will let you know when I have any updates.

William
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Hi Scotty,
 
I just did a Google search for a nearby address (number 526) and this is the result I got: 
 
 
So the problem does not seem to be limited to just the two addresses of yours.
 
Thanks
 
William
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Hi Scotty,
 
Are you still experiencing problems when searching for the addresses?
 
Thanks
 
William
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It work today, but sometimes it works and then doesn't
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