Google maps not working with Authenticating Proxy
"still loading... slow? Use the troubleshooting guide or basic html"
These problems seem to have started at the same time google added gstatic.com to the google maps site. Prior to that we had no problems at all.
Looking at the firewall logs, we spotted huge numbers of 'Failed Connection Attempt' messages, but only for content hosted at maps.gstatic.com. We also noticed that all of these errors were on the second attempt to load the file - after ISA had previously blocked an anonymous connection from the users browser, and forced the browser to retry with the proper username.
My guess is that for some reason, google maps now has an intermittent problem with authenticating traffic. As a temporary workaround, we have created an anonymous access rule on the firewall, granting access to gstatic.com and *.gstatic.com. That seems to confirm my guess as it immediately solved the problem, but is far from ideal as it means we have no logging for any traffic on these domains.
Can somebody at google please get gstatic.com working properly with autenticating proxy servers. I have log files available if you need to see them.
PS. The only other problem we have had with google maps was a month or two back when we experienced this same hanging problem for pages where streetmap content had been added. I don't think it's likely to be relevant, but thought I'd mention it just in case.
Looking at the logs, even with those addresses being allowed via anonymous connections, the user is still authenticated from time to time, and every time an authenticated user attempts to download content from gstatic.com, we get a "Failed Connection Attempt" from gstatic.com.
Content from google.co.uk and google.com works absolutely fine, authenticated or not.
The workaround for now has been to add google.com, google.co.uk, *.google.com, and *.google.co.uk to our list of allowed anonymous sites. That seems to be enough to prevent users having to authenticate when using the google maps site, and appears to be largely allowing access.
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