Add, edit or delete Google Maps reviews and ratings

Find your reviews

On Google Maps, you can write reviews for places that you visit. You can also leave info or post photo or video updates about a place, like if it’s quiet and romantic or if it’s under renovation.

Important: To keep policy violators off Google Maps, we moderate user reviews and related content. Any violations that we find are subject for review and removal.
Learn more about Google Maps' user-generated content policy and learn more about prohibited and restricted content and behaviours.

Tip: Your reviews and opinions are voluntary. We don’t pay reviewers to add reviews to Google Maps.

About public info

All reviews are public and anyone can find what you add. You’re unable to add an anonymous review.

Here's some more info that others can find when you write a review:

• The name on your About me page.
• Other photos and videos that you added to Google Maps, and the location info that's attached.
• Reviews that you wrote on Google Maps.

Tip: If you’re a Local Guide, you can get points when you add photos and videos to Google Maps. Learn how to provide high-quality reviews and photos.

Add a rating or review

To help you share an experience, or help others choose or make a better decision, you can add ratings or reviews.

Before you add a rating or review, make sure that you follow the content policy. Reviews and ratings may be removed from the page, and in most cases, they are removed for policy violations like spam or inappropriate content.

We don't reinstate reviews that were removed for policy violations. These removal measures help to make sure that reviews on Google properties are relevant, helpful and trustworthy. Learn about prohibited and restricted content for reviews.

1. On your iPhone or iPad, open the Google Maps app .
2. Search for a place or tap it on the map.
   • If you get multiple locations in your search, tap the location that you want to update.
3. At the bottom, tap the place name or address.
4. At the top, tap Reviews.
5. Scroll to the five empty stars.
6. Create your review:
   • • To score the place: Tap the stars.
     • To write a review: Under 'Share more about your experience', enter what you want to say.
     • To add details about your experience: Under the questions that show up, choose the details that best fit your experience. You may not get questions for every place that you review.

Your review, score and details about a place show up in Google Maps and on your profile until you take them down. After your review is published, you can edit it or change the rating and pictures that you included. Learn how to post a photo update instead.

Find & share your reviews

1. On your iPhone or iPad, open the Google Maps app .
2. Tap Contribute .
   • To find places that you’ve reviewed, tap View your profile.
   • To find places that you can review, tap Write review
3. To share a review, go to the bottom of the review and tap Share .

Edit or delete your review

Find your reviews

1. On your iPhone or iPad, open the Google Maps app .
2.  Tap Contribute   View your profile.
3. Scroll and tap See all reviews.
4. Next to the review that you want to edit or delete, tap More .
5. Select Edit review or Delete review and follow the on-screen steps.

Read and react to other people’s reviews

Read other people's reviews

The reviews and ratings you see in Google Maps were added by other users. To look up reviews:

Tip: The date on a review is the date when it was published.

1. On your iPhone or iPad, open the Google Maps app .
2. Search for a place or tap it on the map.
3. At the bottom, tap the place name or address.
4. At the top, tap Reviews.

To read reviews in another language:

1. On your Google Account, go to your languages settings.
2. On the right, tap Edit and select a language.
3. Reload Google Maps and check the review again.

Tip: To find high-quality reviews, look for Local Guide . This icon means that the review is from a Local Guide.

Mark a review as helpful

1. On your iPhone or iPad, open the Google Maps app  .
2. Search for a place or tap it on the map.
3. At the bottom, tap the place name or address.
4. Scroll to the reviews.
5. To mark a review helpful, tap Helpful . The author is notified but your name and info aren’t shown. The total number of helpful votes is shown. 

Tips:

• To remove your vote, tap the icon again.
• If the review is illegal or violates Google policy, you can report a review.

Report a review

You can’t contact someone who left an inappropriate review, but you can request that Google remove it. Reviews are taken down if others label them as inaccurate or if they don’t comply with Google’s review policies. 

1. On your iPhone or iPad, open the Google Maps app .
2. Find the review that violates Google's review policies.
3. Next to the review, tap More Report review.
4. Select the reason why you want to report the review.

Tip: If you’re a business owner, you can request to remove reviews from your Business Profile on Google.