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We've gotten reports about some users being signed out of their accounts unexpectedly. We're investigating, but not to worry: there is no indication that this is connected to any phishing or account security threats. Please try to sign-in again at and if you cannot remember your password, please use this link to recover your password. If you use 2-Step Verification, there may have been a delay in receiving your SMS code. Please try again or use backup codes.

Make Google Maps load faster

If Google Maps loads slowly, here are a few things you can try.

  • Restart your computer and browser: Often, Google Maps will load more quickly after you restart your computer or browser, like Chrome, Firefox, or Internet Explorer.
  • Update your computer and browser: Make sure that your computer and browser meet the Maps system requirements. If you see a "Lite mode" link in the bottom right corner of the map, you should try updating your computer's operating system or browser.
  • Use Lite mode: If you're using Google Maps and it seems slow, try switching to Lite Mode.
  • Install the latest version of DirectX on Windows: Installing the latest version of DirectX, a software that improves visuals on your computer, could help Maps load more quickly. To install DirectX, visit Microsoft support.

Ask a Maps expert

If the things above didn't help, you can look for other solutions on our Google Maps Product Forum. If Google Maps continues to load slowly, send us feedback.

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