Troubleshooting for bulk email senders

To ensure your mail is delivered to Gmail users, comply with our Bulk Email Senders Guidelines. If you still can't resolve your issue, this page can help you troubleshoot.

What is the issue?Sent emails are “Temp failed / Rejected” or classified as “Spam/Phishing”Sent emails are delivered to the wrong inbox category

From where do you send messages that are blocked or filtered to Spam?I send from Gmail or a G Suite-hosted domainI send from my own domainI represent a third-party sender (an ISP, e.g.)

Was your email server compromised?Yes, but I fixed the problemNo

Was the email unauthenticated?Yes, but I fixed the problem No

Were your subscription practices incomplete?Yes, but I fixed the problemNo

Was your problem caused by an affiliate?Yes, but I fixed the problemNo

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Rejected messages

Troubleshooting for bulk email senders
Fix bounced or rejected emails
Limits for sending and getting mail
File types blocked in Gmail
An email I sent was delayed or didn't arrive

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