Gmail not syncing on Android

Here are few common symptoms of sync problems for the Gmail app for Android:

  • Can’t receive or send new mail
  • Inbox isn’t updating
  • Mail is stuck in the outbox
  • “Account not synced” error
  • Not receiving notifications for new messages

Follow the troubleshooting steps below to help solve your sync issue.

Do you have a working data connection? To find out, try doing something else that requires an Internet connection, such as visiting a website in your mobile web browser.

  • No
  • Yes

Did turning sync off and on solve the issue?

  • Yes
  • No

Did turning on Gmail sync solve the issue?

  • Yes
  • No

Did restarting your device solve the issue?

  • Yes
  • No

Did checking your storage solve the issue?

  • Yes
  • No

Did checking your account solve the issue?

  • Yes
  • No

Did checking Gmail on a computer solve the issue?

  • Yes
  • No

Did clearing Gmail data solve the issue?

  • Yes
  • No