Feb 14, 2021
Can I mark emails sent to my form contact through sendgrid.net as safe?
It's like: user goes on my contact page and fills up the contact form.
SendGrid send me an email as:
```
from: {
name: "user_name",
email: contact-form@mydomain.com // THIS IS MY VERIFIED SENDER EMAIL ON SENDGRID. ALWAYS THE SAME
},
subject: "SUBJECT",
message: "MESSAGE",
replyTo: "user_name"
```
It works fine and it's not being redirected to spam, but I'm getting a phishing alert on every email. Can I get rid of those permanently?
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-- Because of the reason cited above, Gmail considers this suspicious and suitably advises the user. The recipient can correct this from his end by clicking on the Looks Safe button. The more recipient does this, the more it benefits your reputation.
For more information, refer to this help article - https://support.google.com/mail/answer/1311182?hl=en.
Last edited Feb 15, 2021
Original Poster Dev. Cauê marked this as an answer
All Replies (3)
Can I get rid of those permanently?
-- No.
Gmail uses multiple data points to identify messages as spam, such as their own algorithm, information from reputed blacklists, crowd-sourcing and user preference. Can you include the reason for which Gmail flags your messages as phishing? That would give us a clue.
I have previously searched for details on this issue, and noticed that the following (not an exhaustive list by any means) may trigger such alerts:
- If the web link details on Spam content including asking for personal/confidential information of the user, or get rich schemes.
- If the link includes any phishing information that asks for usernames/passwords/ social security numbers/credit card details.
- Messages sent from accounts or IP addresses or servers that have sent other spam messages.
- If the email/domain is unauthenticated.
- Broken URLs
- Blacklisted Domains
- Not maintaining a proper WHOIS registry for your domain
- Seeking subscribers' personal information
- Shortened URLs from public services
- Include URLs with multiple redirections
- Cases where words like "Access Account" has a link pointing to a public URL.
You may also peruse this blog post on this topic: https://blogs-on-gmail.blogspot.com/2019/06/spamhandling.html
For info on how to best email Gmail recipients, refer to details here: https://support.google.com/mail/answer/81126?hl=en. If one/many of the suggestions are not implemented, you will need to make the necessary changes and then have to wait for a period of time for Gmail to update the reputation of your domain with them.
Feb 15, 2021
(...)
Well, the image does not seem to be working. I'll copy the text below:
Be careful with this message:This email claims to come from XXX but replies will go to an email address at another domain. Avoid replying to this email unless you contact the sender by other means to ensure that this email address is legitimate.||| BUTTON Report phishing ||| BUTTON Looks Safe |||
I was hoping it would be possible to add some white list like:
> FROM: My contact form email. VIA: sendgrid.net = SAFE
The image is not visible due to forum settings.
Last edited Feb 15, 2021
Feb 15, 2021
-- Because of the reason cited above, Gmail considers this suspicious and suitably advises the user. The recipient can correct this from his end by clicking on the Looks Safe button. The more recipient does this, the more it benefits your reputation.
For more information, refer to this help article - https://support.google.com/mail/answer/1311182?hl=en.
Last edited Feb 15, 2021
Original Poster Dev. Cauê marked this as an answer