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6/16/19
how do I add a folder to my email list 0 Recommended Answers 3 Replies 5 Upvotes
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Can someone please tell me how to add a folder to my gmail.  To organize email.
Thanks!  Lisa
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6/16/19
Gmail doesn't have folders.  All your messages are saved in All Mail.  Everything else (Inbox, Starred, Drafts, user-labels, etc) are just "views" into a subset of the messages in All Mail.  And since there's only one copy of any message, if you delete it from any label, you're deleting the only copy, so it's gone from all of them.  If you delete a label you remove that "view", but the messages are still in All Mail.

When you Archive a message, the only thing that does is remove the Inbox label from the message.  The original message is still in All Mail along with all your other messages, and you can apply labels to them to make them easier to find later.  Remember that Archive is an action, not a location.

See Settings->Labels for creating new labels and setting which ones are visible/hidden.

Labels actually provide a superset of functionality compared to traditional folders.  You can do everything you can with folders, and a number of things that folder do not support.  The main difference is that there are not multiple copies of messages when multiple labels are applied so deleting a message from one label deletes the only copy so it's deleted from all labels.

Sent Mail is a little different.  It could be thought of as a pre-defined filter that shows you all your sent mail rather than a simple label.  You can not archive from Sent Mail (it's not the Inbox), and if you are not careful, deleting a conversation from Sent Mail will delete it from everywhere.

In summary:  folders are something you put messages in, therefore a message can only be in one folder at a time. Labels are something you put on messages, therefore a message can have any number of labels.

For more information see:
How labels work:  http://gmail-miscellany.blogspot.com/2012/10/how-gmail-stores-your-mail.html
Using labels:  https://support.google.com/mail/answer/118708
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2 days
This answer makes no sense as I can see where I put in a folder to my email acct. before so I could move some emails out of the main box and have them all collected in one folder... say for purchase order emails etc. I just can't seem to find the point to click on to add one more folder to the list.
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You can still do all that, except that Gmail uses labels, not folders.
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