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Google play apps missing profile & cover photos 0 Recommended Answers 10 Replies 6 Upvotes
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Last edited 5/1/19
Profile picture and background photos are missing across all Google Play apps.   The blue head & shoulders is showing for profile pic and the multicolored pattern for background photo.  This seems to have coincided with the shutdown of G+.  I've gone to 'about me' and ensured my profile and background photo are present .
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Anyone?  Surely I'm not the only one with the issue.
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Same here. I've tried every solution, but nothing works.
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Still broken
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Does this question refer to your account avatar?
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Yeah, just on music, books and TV and movie apps though.
It's still there on Gmail and Google account.
New phone last week. Didn't solve it either.
Last edited 6/16/19
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Try this, may or may not help.
You need https://support.google.com/mail/answer/35529?co=GENIE.Platform%3DDesktop&hl=en  for help with this.
You should be signed out of all other accounts,
Some posters have reported that there can be a 24 hour delay after you follow these procedures, before the avatar is changed.
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catzrule, unfortunately doesn't work.  Seems to be a glitch.
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Problem now replicated across wife's and both daughters accounts.   This has to be system-side....affects Play apps only across all devices (4x Pixels + 3x Chromebooks)
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The question appears to be  beyond the scope of this forum.
Please ask there.
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I have spent 2 days on with support and they told me it is a Gmail issue. Does anyone have a fix???
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