Apr 29, 2019
sent emails disappeared...not in sent, outbox, drafts...and were not received by recipient, just los
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May 13, 2019
Last week I'd been working on a long gmail message draft. It was still there at various times over the weekend. This morning I finished it, addressed it, and hit send - and got an error message saying it wasn't sent and wasn't saved. It simply vanished >:(
All this at home, on our home WiFi as usual - computer hasn't left the house.
Last edited May 13, 2019
Jun 13, 2020
Jun 13, 2020
Henry,
There's a known problem with Gmail via the Mail app in Windows 10, but it is not known to exist in webmail. Although emails sent through the Mail app are not stored correctly, I'm not aware that previously sent mail are being deleted.
Please note that users of Windows 10 computers are under no obligation to use the installed Mail app. Your best bet is direct access via the mail.google.com web page.
Not sure there's a way to recover the missing Sent messages, however, you can try this; some appear to have luck.
- Use the Gmail security checklist to secure your account.
- Fill out this form to find out whether your messages can be recovered
Jun 15, 2020
Please someone help me!!! I really need that mail, here in France we need to prouve every step that we made to solve a problem to pass to the next 'stage' of the battle...
Ps.: sorry for my english if something it's easy to understand please ask me!!
Jun 16, 2020
I am using an iMac Mail App to access my work email which is hosted on Gmail. My work email address does not end with @gmail.com but yesterday I had the same issue. I had written very long an important correspondence that took me 5 hours, I pressed SEND and they left, or I had no warning message indicating that they couldn't be sent so I assume they were sent (even got the Send sound). This morning when I came back online those emails were nowhere to be found, the recipients never got them and I couldn't find them in the Outbox, Draft or Sent folders, nor on my iMac Mail app or Gmail browser.
Is Google or Gmail acknowledging this and how on earth can this emails be lost??? for the sake of internet these guys are doing the most terrible job and bloody Google should put someone to fix it right now!!!
HAs anyone found a way to recover this emails??????
Jun 16, 2020
User 18383035394942923156,
Please ask the recipients to look in Spam or Trash for your email.
Jun 16, 2020
Jun 16, 2020
Yes Rachel. This is a known problem with the Windows 10 Mail app. Still awaiting a fix from Microsoft.
Jun 18, 2020
In my case no-one received the emails. They simply disappear to limbo. Has anyone managed to recover those emails either from Mail App or Gmail>??????
Jun 18, 2020
Jun 18, 2020
Caro,
I don't have any other suggestion right now. Normally you'd get a bounce message if your email didn't successfully reach the recipients.