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Thunderbird client can neither send nor receive email 0 Recommended Answers 20 Replies 89 Upvotes
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I can log in online and my Gmail account works just fine. (Also works on my phone and tablets.) Trying to read or send email in Thunderbird on my desktop stopped working 2 days ago. The error message says that the name and password is not recognized. In Googling that error, it would seem that I lost access to Gmail via Thunderbird because it is a not-so-secure app. I managed by re-installing Thunderbird to have Thunderbird put back in the list of apps that have access to Gmail, (that setting to manage the access privileges does not appear on my screen on the IMAP and POP page), but I am still unable to read or send mail via Thunderbird. 1) Can this be fixed? 2) If not, is there an email desktop client that I can use that will work? I would STRONGLY prefer to keep my Google accounts and not switch to another email domain. I am out of ideas of how to help myself without resorting to changes I do NOT want to make. Assistance will be very much appreciated.
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I presume you allowed access to Thunderbird as a less secure app - https://support.google.com/accounts/answer/6010255?hl=en -?
 
Have you considered enabling 2-step verification and using an application-specific password helps?
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I looked in to the 2 step verification process as well as the app specific password possibility. I don't really have security issues, so applying either really does not seem needed, since the issue is being able to have my desktop computer "talk" to Gmail via Thunderbird.  Perhaps this information will help you to help me. In Thunderbird, the Account settings show pop.gmail.com, Port 995 Connection SSL/TLS. This matches what I found at Google Menu>Help>Troubleshooting Information. The "Include Account names" was not checked, so I checked it.  In looking at Gmail>Settings>Forwarding and POP/IMAP, it says the POP is disabled and IMAP is enabled. How should I proceed? (Before I wrote to Community, I had tried making changes here, and that didn't work out well, so I am looking for guidance so as not to repeat my mistakes.) Thank you.
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Thank you for the details. You'd need to have POP enabled for the Gmail account in question and be sure to click on the Save changes button at the bottom of the page. Here are the series of steps if you would like to have a reference of sorts - https://support.google.com/mail/answer/7104828?hl=en
 
Additionally, here is a screenshot from my Thunderbird email client showing the details for a Gmail POP account (among others).
Please post an update.
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So unless we agree to 2-step verification (an unneccessary pain in the gazoo) in Thunderbird you won't let us use G-mail - is that what I'm getting from this post??????   You ran a security check and that's when you locked me out.  None of the above or below mentioned steps made any difference.
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Nancy, I had the same problem. You can make it work by first making sure you're logged into your Google account and follow the https://support.google.com/accounts/answer/6010255?hl=en link provided above by Somnath. The explanation at that page includes another link to follow "Less secure app access" that gets you to a page of the same name. Simply toggle "Allow less secure apps" to ON and you'll be able to access your Gmail account via Thunderbird (or presumably other windows-based email clients.

Next step for me is to understand why Google considers this insecure and if there's a more secure means of accessing Gmail from Thunderbird.  Interestingly, based on my google search results, mozilla doesn't seem to know of this issue.
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I am having problems fetching gmail messages with Thunderbird too. Allow less secure apps is on. Thunderbird is listed as having access to my gmail account. It was working setup this way for a while, then it recently stopped. Thunderbird throws out a timeout error connecting to the imap server.

I have tried app specific password with no luck. 

If the gmail ui was like Thunderbird there wouldn't be an issue. But it isn't, I need Thunderbird and I don't want to get another email address.

Come on Gmail, give it up a little.
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I just downloaded Thunderbird and had a similar problem setting it up. I did get it to work by following Somnath's suggestions for IMAP, which I describe below. I did have to turn Less Secure Apps on though, and it stopped working when I turned it off. That is a concern. I want Thunderbird to work when Less Secure Apps is off.

Again, I set it up to IMAP (I don't want POP3 right now).
  • Connection security for everything is SSL/TTS. I never even touched this, actually.
  • Incoming is port 993, and authentication method is Normal password.
  • Outgoing is port 465, and authentication method is OAuth2.
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To Samuel,
Thank you for your suggestion regarding   "Incoming is port 993, and authentication method is Normal password".  I have been trying all day to get Thunderbird authenticated by Gmail.  "Normal Password" was the solution.
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Thanks so much Samuel!
I had changed my password for gmail yesterday and all the sudden Thunderbird was acting up. I had already "less safe apps" enabled but that wasn't enough.
Changing the auth method fixed it.

(Though I am, as most of you not happy with Thunderbird considered "less safe" and then also having to use a definitely less safe authentication method...)
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@doug crann:  I run Thunderbird 68.2.2 on Ubuntu Linux 19.10 and just defined my second Gmail account using POP access.  So, now I have two Gmail accounts with POP access and the third with IMAP access all in Thunderbird with no issues.   Of course, I have about 10 other, non-Gmail accounts defined as well.   So, there shouldn't be any issue with multiple Gmail accounts, with POP access, being defined in Thunderbird.

Peace...
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