This content is likely not relevant anymore. Try searching or browse recent questions.
My Gmail stops receiving emails 1 Recommended Answer 76 Replies 6078 Upvotes
Hi,
The last email I received was sent to me on the 28th Feb (almost a month ago).
I only use this account for important work. There are not many emails sent to me. So when I saw no emails coming in, I didn't suspect anything going wrong. But after my partners said they had sent me emails a few days ago but I didn't see new emails, I thought maybe something wrong with my gmail account. Then today I tested my Gmail account with other email accounts. I could send emails from my Gmail account, but received none.
The space I use is 2.45 GB.
I've already deleted all of my block phrases.
I have checked "all mail".
I'm using Linux Ubuntu and Chrome.
Please help!
Thanks!
Details
Recommended Answer Recommended Answers (1)
Recommended Answer
Most Relevant Answer
Please go through the following list of items to try and figure out what is happening to the messages. It may seem long, but it’s important to check and answer each question in detail. With luck one of these will either identify the problem so it can be fixed, or provide more clues to figure out the cause.
Please note: if you reply saying you “tried everything and it didn’t help” without answering any of the questions, don’t expect any further help. It's impossible to provide any suggestions without knowing what you found below.
Do you use a Gmail (@gmail.com) or G-Suite (NOT @gmail.com but some other domain) account? If G-Suite, what's the domain name? Is the domain active (not expired) and are the MX records correct?
Are you using the web-interface at https://mail.google.com/ to access your account, or an e-mail client or mobile device? If not the web-interface, switch to it now before moving on to the rest of the list.
Have you looked in the “All Mail” label for the missing messages? What about “Trash” (or “Bin”, but not “[imap]/Trash” or anything else)? What about “Spam”?
Have you used the Search Mail function (with the term “in:anywhere”) at the top of the page to look for the missing messages?
Do you have Settings->Inbox->Inbox Type set to anything other than the "Default" view? Have you check the other tabs if you use the tabbed Inbox. Have you checked past the first page of messages, especially if you’re looking for older messages?
Are there any filters listed in: Settings -> Filters ? Any blocked addresses on that same page?
Are there any forwarding accounts setup in: Settings -> Forwarding ?
Do you access your account with an e-mail client (Outlook, Thunderbird, Pocomail, etc), a mobile app (iOS, Android, etc), an e-mail notifier, or any other add-on/tool/web-site/etc? If you use an e-mail client/app/device, check your actual Gmail account by logging into the Gmail web interface (https://mail.google.com/). Are the messages there (just not downloaded)?
Did the senders get any sort of bounced/failed/rejected messages returned to them (post the full headers here)?
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Most Relevant Answer Most Relevant Answers (0)
All Replies (76)
Recommended Answer
Most Relevant Answer
Please go through the following list of items to try and figure out what is happening to the messages. It may seem long, but it’s important to check and answer each question in detail. With luck one of these will either identify the problem so it can be fixed, or provide more clues to figure out the cause.
Please note: if you reply saying you “tried everything and it didn’t help” without answering any of the questions, don’t expect any further help. It's impossible to provide any suggestions without knowing what you found below.
Do you use a Gmail (@gmail.com) or G-Suite (NOT @gmail.com but some other domain) account? If G-Suite, what's the domain name? Is the domain active (not expired) and are the MX records correct?
Are you using the web-interface at https://mail.google.com/ to access your account, or an e-mail client or mobile device? If not the web-interface, switch to it now before moving on to the rest of the list.
Have you looked in the “All Mail” label for the missing messages? What about “Trash” (or “Bin”, but not “[imap]/Trash” or anything else)? What about “Spam”?
Have you used the Search Mail function (with the term “in:anywhere”) at the top of the page to look for the missing messages?
Do you have Settings->Inbox->Inbox Type set to anything other than the "Default" view? Have you check the other tabs if you use the tabbed Inbox. Have you checked past the first page of messages, especially if you’re looking for older messages?
Are there any filters listed in: Settings -> Filters ? Any blocked addresses on that same page?
Are there any forwarding accounts setup in: Settings -> Forwarding ?
Do you access your account with an e-mail client (Outlook, Thunderbird, Pocomail, etc), a mobile app (iOS, Android, etc), an e-mail notifier, or any other add-on/tool/web-site/etc? If you use an e-mail client/app/device, check your actual Gmail account by logging into the Gmail web interface (https://mail.google.com/). Are the messages there (just not downloaded)?
Did the senders get any sort of bounced/failed/rejected messages returned to them (post the full headers here)?
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
are the MX records correct?
I built a website using the same domain. I didn't know a website and G suite couldn't work at the same time.
After changing the DNS setting back to the mail server, I can again receive emails.
Thanks!
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
I didn't know a website and G suite couldn't work at the same time.
But they can. It's not a problem as long as everything is properly configured.
I have my own domain with the web-site hosted at GoDaddy and the e-mail at Google. Works fine.
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
I had the same problem. I was offered 100gb free atorage by google a few months ago and used almost 50gb. Now it turned out you need to pay to get 100gb and only 16 are given for free, so my storage was full and I couldn't receive any more messages. I have upgrades my plan now and am receiving new mesaages, but the ones I didn't receive before seem to be lost.
I will make google pay for this as I lost some tickets and who knows what else because of this issue.
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
Recommended Answer
Most Relevant Answer
I went to receive messages
recommended this
marked this as an answer
Recommended based on info available
Our automated system analyzes replies to choose the one that's most likely to answer the question. If it seems to be helpful, we may eventually mark it as a Recommended Answer.
Most relevant based on info available
Our automated system analyzes the replies to choose the one that's most likely to answer the question.
This question is locked and replying has been disabled.
Link to post
Delete post?
This will remove the reply from the Answers section.
Notifications are off
Your notifications are currently off and you won't receive subscription updates. To turn them on, go to Notifications preferences on your Profile page.
This reply is no longer available.
Badges
Some community members might have badges that indicate their identity or level of participation in a community.
