Dec 10, 2019
Cannot Change GMail Password From New Device
I have put my personal email address and phone number in as recovery information sources but when trying to change the password it does not prompt me for either of these pieces of information as a verification of who I am. It just wants to send a code to the previous person who managed the email address' tablet.
I do not want to do a reset because I am worried about losing access to the history emails.
Is there a way round this situation?
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