Sep 14, 2019
Cannot connect to GMAIL server from OUTLOOK
Works fine from iPhone or Chrome browser.
Thank you for your help
regards
Andre
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All Replies (64)
Sep 16, 2019
Sep 16, 2019
This might help? (UPDATED)
Kindly posted by Judy 569
You may also need to allow "less secure apps". Please do so, and see if that helps. https://myaccount.google.com/lesssecureapps
And possibly clear a "captcha". (You usually have only a 10 minute window after clearing the captcha, depending on what you are doing).
If using 2 Step Verification in Gmail, you may need an application password. https://support.google.com/accounts/answer/185833?hl=en
Use "recent" mode if you are using POP3 on multiple devices. https://support.google.com/mail/answer/7104828?hl=en
One other poster chimed in helpfully:- there was an additional step beyond what this tread covered for Outlook 2016. I had to go to FIle > Account Settings > Update Password -- Outlook was just reporting errors and not asking me for the revised password.
Another posted stated
You have to use an app specific password in the dialog box. To get the password, follow the instructions below.
Create & use App Passwords
Note: If you use 2-Step-Verification and are seeing a "password incorrect" error when trying to access your Google Account, an App Password may solve the problem.
- Go to your Google Account.
- On the left navigation panel, choose Security.
- On the "Signing in to Google" panel, choose App Passwords. If you don’t see this option:
- 2-Step Verification is not set up for your account.
- 2-Step Verification is set up for security keys only.
- Your account is through work, school, or other organization.
- You’ve turned on Advanced Protection for your account.
- At the bottom, choose Select app and choose the app you’re using.
- Choose Select device and choose the device you’re using.
- Choose Generate.
- Follow the instructions to enter the App Password. The App Password is the 16-character code in the yellow bar on your device.
- Choose Done.
Most of the time, you’ll only have to enter an App Password once per app or device, so don’t worry about memorizing it.
If you need further help, please ask Microsoft - those error coides are from Microsoft.
Sep 17, 2019
Oct 8, 2019
Nov 13, 2019
Nov 15, 2019
Works on iPad and iOS 13 iphone with no issues in Outlook app.
DOES NOT WORK on Outlook 2019 or Outlook 2010 on two separate computers. Also does not work on computer using hotspot from iphone that works with iOS Outlook app.
No ideas left here.
Dec 27, 2019
Have had the same GoDaddy hosted domain, with G-Suite emails all linked to my Outlook (now on O365) for many years. On 12/24/19 when I powered on my laptop and opened up Outlook I got "Cannot start Microsoft Outlook. Cannot open the Outlook window. The set of folders cannot be opened. The operation failed."
If I go to my Gmail via the Web everything is fine. I have spent over 3 hours on the phone with Microsoft support and THEY ARE GREAT. I tried creating a new profile with ONLY the Gmail email address (r..k..@great...com) and it still does not allow it to connect via encrypted or unencrypted. Manual set up does not work either.
This Gmail issue corrupted my entire Outlook email even my non Gmail business emails in outlook. Fortunately I was able to restore all the other accounts minus the one mentioned above.
Seems like Google is trying everything it can to keep people from using Outlook.
Google support has been no help. Time to get off of Google hosted email. I'm sticking with O365.
Jan 15, 2020
I found a check box in the Tools > Accounts menu for the gmail account that wasn't working. I had to UNCHECK the box that says "Always use secure password".
Magic it works now. This was after trying the capcha and following all the other advice in this thread. Nothing worked with that box checked.
I'm running OUTLOOK 2011 on a Mac. If it works now for that old app it should work for the newer 2016 etc.
Jan 15, 2020
Jan 16, 2020
Feb 2, 2020
Outlook 365 on windows 10) and then Per what I googled - I added it back inside of Control Panel.
Nothing worked - could not connect to the server. Spent an hour trying different settings.
Finally I went into Outlook, and even tho it doesn't have an Add Account option, in help - I searched
for Add Account. It found it - popped up a dialogue - and I added the account back using my original
password (not the app one). and it worked. No problem. I think that Outlook must do something
specific adding the account that Control Panel doesn't do.
Last edited Feb 2, 2020