Aug 20, 2021

All my emails were deleted. How can I get them back?

Yesterday morning all of my mail was gone from Gmail on three different email addresses. My inbox and spam were completely deleted, but my drafts and sent emails are still there. There are only two places I was logged in to all three and it was my iPhone and my laptop chrome browser. I've gone through all possible security risks and found none, but still changed my password and the works. I tried the Google Support page about recovering missing emails and they said it was impossible. I checked if there were filters, POP or IMAP problems, and if my emails were being forwarded and nothing. At this point, I've tried everything and just want to know if it's possible to get in contact with Google and have them look into the issue. I have important emails that were deleted that I desperately need back.
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Aug 20, 2021
I've now found all of my emails in spam
 
Good.  At least they're not deleted.
 
They all say that I marked them that way, but I haven't.
 
That usually means some e-mail client or app you have connected to your account got overly aggressive with it's spam filtering and moved all your messages.
Original Poster Kristen Masi marked this as an answer
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Aug 20, 2021
The first concern when messages are missing is that the account was compromised and contents deleted.  Other possibilities include:
* Issues with the Apple iOS app or OS-X Apple Mail (sometimes associated with updates).
* Forwarding, filters, or access using POP/IMAP any of which could be deleting messages.
* Messages can also be deleted from other web-sites/tools/utilities through Authorizing applications & sites.
* Confusion on the difference between labels and folders when doing account cleanup.
* Using a view other than "classic" in Settings->Inbox can sometimes result in messages being hidden.
* In a G Suite account it could a misconfigured retention policy:  https://support.google.com/a/answer/151128

Have you looked in the “All Mail”, “Trash” (or Bin, but not [imap]/Trash or other names), and “Spam” labels for the missing information?  Have you used the Search Mail function (with the term “in:anywhere”) to try and find them?

If the account was compromised, the first step is to change your password and verify all your other security and account settings (see http://gmailaccountrecovery.blogspot.com/#security (When you reclaim Your Account)).   In addition, a request for recovery of the deleted messages can be made here:  https://support.google.com/mail/troubleshooter/4530113   (use "We can help find your missing emails and secure your account" found under "Most of my emails are missing").  But it sounds like you may have already tried this.

Unexpected message loss is why some people do their own backups of their Gmail accounts.  That way they can recover their information if something happens.  http://gmail-tips.blogspot.com/2012/01/gmail-backup.html

For more information see:
Try to find missing messages:  https://support.google.com/mail/troubleshooter/4530113
Recovering deleted messages:  https://support.google.com/mail/answer/7401
Aug 20, 2021
And the process of requesting is just through the Gmail Message Recovery Tool?

And just to be clear since Gmail does not show any signs of a compromised account I can rule that out?
Aug 20, 2021
I've now found all of my emails in spam, but does anyone know how they would have got there? They all say that I marked them that way, but I haven't.
Recommended Answer
Aug 20, 2021
I've now found all of my emails in spam
 
Good.  At least they're not deleted.
 
They all say that I marked them that way, but I haven't.
 
That usually means some e-mail client or app you have connected to your account got overly aggressive with it's spam filtering and moved all your messages.
Original Poster Kristen Masi marked this as an answer
Aug 21, 2021
My mail recover
Aug 21, 2021
Plese help me 7aug 2021 mail recover
Aug 29, 2021
I have already long past via all of the steps to try to locate them. It must be a placing somewhere that is deleting them from resources just like I did for my blog. I notion that when they were inside the Gmail Inbox that they would stay there however the GMX ones are being deleted.
Last edited Sep 6, 2021
Sep 13, 2021
Noticed a week ago that my Gmail emails on my iphone "Mail" App were not right. I proceeded to check and on the browser Gmail works fine.  So I went ahead and deleted the account on the phone and added it back, and the same emails are showing up (a randome number that has nothing to do with the gmail browser reality). Downloaded the Gmail app as well and there it seems to be working just fine. SO I downloaded the gmail again on mail and it says I have 3679 on my inbox which is not accurate,  as its only showing about 100 recent emails (until Friday Sep 10) and then it goes back to emails from 2007. I've searched about imap, and settings regarding inbox but seems like if the server is not connecting with my device. So nothing is working.  Who can help?
Sep 13, 2021
Who can help?
 
Since your situation is not related to this thread, feel free to start a NEW thread and someone can attempt to help you.
Sep 13, 2021
@bkc56 do you feel the problem does not originate from the same rootcause?
Sep 13, 2021
@bkc56 do you feel the problem does not originate from the same rootcause?
 
There are many possible root causes, although your use of Apple products does suggest it could be similar to the OPs.  That aside, if you want someone to provide specific help for your case, you need your own thread.  Although, what I posted above applies to your case too.
Sep 18, 2021
All my emails was totally disappeared 2 days ago , how can I recovered. 
I did checked the junk & trash and unfortunately can’t recovered
Sep 29, 2021
I also lost all my emails today. I checked mail on my iPhone about 3pm. Said I had 3 new messages. Still showed all my messages in my inbox. When I opened the first one all the old emails disappeared and only the 3 new ones showed. I checked all mail and it showed all my old emails but as soon as the new ones loaded the rest disappeared. I checked my iMac when I got home and the same thing. Only showed my 3 new messages. I called Apple and they said I should contact Google as it is a gmail.com account. I am not tech savvy and would like to know how/if I can receive all my old emails.
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