Aug 9, 2019

I keep having a delay in receiving emails from one address. Sometime 3 hours othertimes it’s 6 hour.

I keep having delays from one email address for hours at a time. This is for a new job and I need to receive these emails urgently. I don’t know if there is any way I can make the process faster on my end but it is very frustrating and stressful. I can attach one of the headers below if it helps to resolve the issue.
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Recommended Answer
Aug 9, 2019
That shows that the delay is in the sender's email system.  The sender's email program send the message to the server right away, but it was not forwarded on to Google until almost nine hours later.  
 
Unfortunately, there is nothing you (or Google) can do to improve it.
Original Poster Rachel Rozanski marked this as an answer
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All Replies (5)
Aug 9, 2019
The first step is to look at the headers to find out where the delays are occuring.  
 
Aug 9, 2019
When I extract and analyze the header this is the result I get.
The image is not visible due to forum settings.
The image is not visible due to forum settings.
Last edited Aug 9, 2019
Recommended Answer
Aug 9, 2019
That shows that the delay is in the sender's email system.  The sender's email program send the message to the server right away, but it was not forwarded on to Google until almost nine hours later.  
 
Unfortunately, there is nothing you (or Google) can do to improve it.
Original Poster Rachel Rozanski marked this as an answer
Aug 9, 2019
Thank you. Not what I was hoping for but it was definitely helpful
Sep 12, 2019
I am having the same issue. Below are a few screenshots. Can someone help? The below email was sent at 3:38pm but I only received it at 9:10pm.  

The image is not visible due to forum settings.
The image is not visible due to forum settings.
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