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I can't access my creative email date please help me 0 Recommended Answers 7 Replies 94 Upvotes
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Last edited 7/29/19
About 15 day ago I change one of my account password when I was drunk and then format my phone and when a wake morning I try to recovery but Google ask about creative date Gmail and really I don't know and this email link to my pubg game and I spend a lot of money to my pubg and now I can't access to my pubg account I use phone number and the email is this email recover email but Google say you are not own this email please help me I sewar it is my email
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Account recovery form: https://accounts.google.com/signin/recovery is the only option provided by Google to recover the account. 
Kindly check this help article for tips to complete account recovery steps: https://support.google.com/accounts/answer/7299973?hl=en
For more information, you can also check this article: http://gmailaccountrecovery.blogspot.com/.
Last edited 7/29/19
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I read all this step really Google don't have customer services online?????
I think you can help sorry for Google
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Doesn't support this e-mail
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Google does not provide direct support via phone and email for @gmail.com accounts. Account recovery form: https://accounts.google.com/signin/recovery is the only option provided by Google to recover the account.
When you did account recovery form, did you receive a verification code via your phone number and recovery email address? 
Have you tried to use account recovery form  from previous logged in location/ip address and used device/computer for the account ?
Were you able to answer the security questions asked in the account recovery form including date of account creation? 
When was the last time you accessed the account? Kindly provide a date. 
Last edited 7/26/19
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Can not send or recieve emails
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Kindly create your own topic in the forum. It will help to keep track of your question or issue. 
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Hi Tamer, 
Google does not provide at chat support for @gmail.com accounts.
If you have question or issue, kindly create your own topic in the forum; expert contributors might be able to assist. 
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