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8/6/14
Original Poster
Kevin_Cool

GMAIL SMTP down ? Account disabled or deleted - can't send via SMTP

Hello,
 
It seems that I can't send emails anymore using Mail or Postbox and my gmail account.
 
I constantly get this error message :
 
The message contains an unauthorized custom from address because theassociated account has been disabled or deleted. Please revalidatethe custom from if you believe this to be in error. gc8sm6319180wic.3 - gsmtp
 
How can I fix this ?
 
Thanks
k.
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All Replies (272)
makonja
8/6/14
makonja
Me to ! I use Mail and I tried deleting all the accounts and reinstalling but it still does not work. Whats strange is that I can receive messages but not send them !
wdurham
8/6/14
wdurham
What happens if you shut down Mail, and try sending mail using your other address from the webmail interface in a browser?

Do you get a similar error? 

Gmail have changed the way Send Mail As addresses work, going forward, but it should not be affecting accounts that were already correctly set up as Send Mail As addresses in Gmail. 

What kind of account is it that you are trying to Send Mail As?  Another Gmail? Google Apps? Hotmail, Yahoo or any of the other popular webmails? 
AbiPooh
8/6/14
AbiPooh
I am having the exact same issue with my gmail address trying to send from both OS X 10.9.4 Mail and iOS 7 Mail on an iPhone 5S.
 
On the iPhone it just mentions an issue relaying email but when I tried on OS X Mail I get the same message "The message contains an unauthorized custom from address because theassociated account has been disabled or deleted. Please revalidatethe custom from if you believe this to be in error. "
 
I can use the Gmail website to send and receive email without problems.
 
I also have a business Google Apps account with a custom domain working fine.
 
The issue started today and I'm not using any redirecting functions, just trying to send regular email from my account.
wdurham
8/6/14
wdurham

The issue started today and I'm not using any redirecting functions, just trying to send regular email from my account.

So why are you getting messages about "custom from" addresses?  Are you sure you aren't trying to use a "Send Mail As" address in your client? 
makonja
8/6/14
makonja
Hi !
 
So I can use Gmail that I use through Google Chrome. And I can also send emails via Mail but only through accounts that are not connected to Gmail. For instance I use an iCloud account that works just fine.
 
Mak
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Beat Kaestli
11/25/14
Beat Kaestli
make an appointment with apple. they will be able to help you. it's not Gmail. it's something with the SMPT address I think
 
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