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02/08/2015
Original Poster
Kiche Wolfe

New gmail account replaced my hotmail google login, can't access anything

Okay, so I normally use a xx...@hotmail.com email to log into google and that is where all of my things are saved. The other day, I created a gmail account for a one-time use thing, not ever intending to use this email for anything. Well, apparently google thinks that the random gmail account is now my primary email, and I cannot figure out how to log back in with my hotmail account. I cannot access any of my contacts and all of my music is gone because it changed my login to google play music. When I tried to delete the account, it shows my profile picture and account information that was from my main hotmail account, and says everything is synced, but I can't access any of it. I don't want to delete it and lose everything accidentally. 

I cannot add my hotmail account to the accounts on my phone, I can't log in using it (when I try, it still shows the new gmail account), and I have no desire to use this email for everything I log into or use, because like I said, it was meant for a one-time use, and I still cannot access any of my things.

I tried calling google customer support and the person who answered the phone couldn't even get my name right over the phone, let alone my email, even after repeating it 3 times, so I gave up on that.

I have tried looking for solutions, but everything that is said to work either leads me to a dead end and the options that I need are not there, or ends up sending me in circles.

ETA: the hotmail account shows as an alternate email address, but I cannot change the main email back from the google one, which I honestly want to just delete and be rid of. 

Please help.
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All Replies (3)
bkc56
02/08/2015
bkc56
Well, apparently google thinks that the random gmail account is now my primary email...

Because that's what you setup.  It would appear you were logged into your Google account (using the Hotmail address) when you created the new Gmail account.  You ignored the warning about what it was going so it added the Gmail to your existing Google account which then became the primary address.

To fix this you need to delete the Gmail account so that the Hotmail address is once again primary for that Google account.

For information about closing a Gmail account see:  https://support.google.com/mail/answer/61177   Make absolutely certain about what Google account you are logged into and which Gmail account you are deleting before you actually do it.
02/08/2015
Original Poster
Kiche Wolfe
I finally figured out how to do it via delete services. I have been trying to figure this out all day. Thank you for your reply, I do appreciate it. 
02/08/2015
Original Poster
Kiche Wolfe
I finally figured out how to do it via "delete services" after trying to figure this out all day. Thank you for the reply, I do appreciate it. 
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