1/21/10
Original Poster
ghdineshssomeone has hacked into my gmail account and sent two mails to my contact list, intruder China(115.49.98.126)
1 Recommended AnswerExplain your issue in full detail here:
someone has hacked into my gmail account and sent two mails to my contact list, intruder China(115.49.98.126), I have got this IP address from your account activity console. would you please provide me a proper solution.
Please Also Include:
someone has hacked into my gmail account and sent two mails to my contact list, intruder China(115.49.98.126), I have got this IP address from your account activity console. would you please provide me a proper solution.
Please Also Include:
Operating system (e.g. WinXP):
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003):
Your antivirus software (e.g. Norton 2007):
Any extensions, toolbars or plug-ins:
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Recommended Answer
1/21/10
bkc56If your account has been compromised/hacked/stolen you will need to check at least all of the following things:
Account Security:
Settings -> Accounts and Import -> Google Account Settings -> Change Password [pick a new secure password]
Settings -> Accounts and Import -> Google Account Settings -> Change Password Recovery Options [verify secret question, SMS and secondary e-mail address]
Potential Spam:
Settings -> General -> Signature [make sure nothing as been added]
Settings -> General -> Vacation Responder [make sure it's disabled and empty]
E-mail Theft
Settings -> Accounts and Import -> Send Mail As [make sure it is using your correct e-mail address]
Settings -> Filters [no filters that forward or delete e-mail]
Settings -> Forwarding and POP/IMAP -> Forwarding [disabled or correct address]
Settings -> Forwarding and POP/IMAP -> POP Download [disabled]
Settings -> Forwarding and POP/IMAP -> IMAP Access [disabled]
Additional Information
Keeping account secure: https://mail.google.com/support/bin/answer.py?hl=en&answer=46526
Protecting your account: https://mail.google.com/support/bin/answer.py?hl=en&answer=29407
If your account is compromised: http://mail.google.com/support/bin/answer.py?hl=en&answer=50270
Account Security:
Settings -> Accounts and Import -> Google Account Settings -> Change Password [pick a new secure password]
Settings -> Accounts and Import -> Google Account Settings -> Change Password Recovery Options [verify secret question, SMS and secondary e-mail address]
Potential Spam:
Settings -> General -> Signature [make sure nothing as been added]
Settings -> General -> Vacation Responder [make sure it's disabled and empty]
E-mail Theft
Settings -> Accounts and Import -> Send Mail As [make sure it is using your correct e-mail address]
Settings -> Filters [no filters that forward or delete e-mail]
Settings -> Forwarding and POP/IMAP -> Forwarding [disabled or correct address]
Settings -> Forwarding and POP/IMAP -> POP Download [disabled]
Settings -> Forwarding and POP/IMAP -> IMAP Access [disabled]
Additional Information
Keeping account secure: https://mail.google.com/support/bin/answer.py?hl=en&answer=46526
Protecting your account: https://mail.google.com/support/bin/answer.py?hl=en&answer=29407
If your account is compromised: http://mail.google.com/support/bin/answer.py?hl=en&answer=50270
Recommended by Original Poster
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1/21/10
bkc56Have you regained access to your account?
1/21/10
Original Poster
ghdineshsyeah, password was remained the same when i was logged in again. I have changed the password. in my home, i am using Microsoft Security Essentials.
1/21/10
bkc56If your account has been compromised/hacked/stolen you will need to check at least all of the following things:
Account Security:
Settings -> Accounts and Import -> Google Account Settings -> Change Password [pick a new secure password]
Settings -> Accounts and Import -> Google Account Settings -> Change Password Recovery Options [verify secret question, SMS and secondary e-mail address]
Potential Spam:
Settings -> General -> Signature [make sure nothing as been added]
Settings -> General -> Vacation Responder [make sure it's disabled and empty]
E-mail Theft
Settings -> Accounts and Import -> Send Mail As [make sure it is using your correct e-mail address]
Settings -> Filters [no filters that forward or delete e-mail]
Settings -> Forwarding and POP/IMAP -> Forwarding [disabled or correct address]
Settings -> Forwarding and POP/IMAP -> POP Download [disabled]
Settings -> Forwarding and POP/IMAP -> IMAP Access [disabled]
Additional Information
Keeping account secure: https://mail.google.com/support/bin/answer.py?hl=en&answer=46526
Protecting your account: https://mail.google.com/support/bin/answer.py?hl=en&answer=29407
If your account is compromised: http://mail.google.com/support/bin/answer.py?hl=en&answer=50270
Account Security:
Settings -> Accounts and Import -> Google Account Settings -> Change Password [pick a new secure password]
Settings -> Accounts and Import -> Google Account Settings -> Change Password Recovery Options [verify secret question, SMS and secondary e-mail address]
Potential Spam:
Settings -> General -> Signature [make sure nothing as been added]
Settings -> General -> Vacation Responder [make sure it's disabled and empty]
E-mail Theft
Settings -> Accounts and Import -> Send Mail As [make sure it is using your correct e-mail address]
Settings -> Filters [no filters that forward or delete e-mail]
Settings -> Forwarding and POP/IMAP -> Forwarding [disabled or correct address]
Settings -> Forwarding and POP/IMAP -> POP Download [disabled]
Settings -> Forwarding and POP/IMAP -> IMAP Access [disabled]
Additional Information
Keeping account secure: https://mail.google.com/support/bin/answer.py?hl=en&answer=46526
Protecting your account: https://mail.google.com/support/bin/answer.py?hl=en&answer=29407
If your account is compromised: http://mail.google.com/support/bin/answer.py?hl=en&answer=50270
1/21/10
Original Poster
ghdineshsThank you very much, i have already done everything. can you please tell me, how this can happen? do you have any idea?
1/21/10
bkc56It's really hard to guess how they gained access. There are so many ways to gain access to an account. Even if you're extremely careful, things can still happen.
16 MORE
1/28/11
bkc56Really, how did they get my (and all the others') passwords?
They harvest passwords by various methods. The following article (an updated version of what was posted above) touches on that subject.
http://knol.google.com/k/the-c-man/how-to-recover-a-hacked-or-compromised/3p9k5zywla4ku/7?pli=1#How_to_Recover_Your_Account
They harvest passwords by various methods. The following article (an updated version of what was posted above) touches on that subject.
http://knol.google.com/k/the-c-man/how-to-recover-a-hacked-or-compromised/3p9k5zywla4ku/7?pli=1#How_to_Recover_Your_Account
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