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8/3/12
Original Poster
DexC

Importing Gmail to Google Apps by Adding a POP3 account

I want to import a gmail account to a google apps account. I have tried the recommended method of adding a pop account. POP forwarding is enabled. I get the following message: Server denied POP3 access for the given username and password.
Server returned error: "[AUTH] Web login required: https://support.google.com/mail/bin/answer.py?answer=78754"
 
The username & password are NOT the issue as I am able to login to the account with the same credentials. Is there a setting with the original account that is causing this?
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All Replies (13)
wdurham
8/3/12
wdurham
Please follow the instructions in the Help file that is linked for you in the error message. 
wdurham
8/3/12
wdurham
Well done - Got Your Back is an excellent tool. 

It has the added advantage of preserving all your labels as well. 
cwbrookfield
8/10/12
cwbrookfield
I have tried the unlock captcha for my google apps domain, keeps giving me "Username and password do not match" i've tried it with FULL email address, and just username.
Google user
9/6/12
Google user
are you sure you know what yo uare talking about?
 
 
Haven't you notice that there is no any help attached or next to?
wdurham
9/6/12
wdurham
aca12345 -

What is it you find hard to understand about this error message? 

Server returned error: "[AUTH] Web login required: https://support.google.com/mail/bin/answer.py?answer=78754"

For the sake of argument, the linked help file in the error message above is 

All you have to is click it. within the error message

And yes, I DO know what I am talking about. It's you that is short of sight or hard of hearing. 
Andrew Cheong
9/16/12
Andrew Cheong
Hi Dexter,
 
Were you able to resolve this issue? I'm getting the same thing. I've tried logging out of all accounts, clearing all caches, cookies, sessions, etc. with CCleaner, logging into the old account, setting up POP3 for all mail, logging out, logging into the new account, and attempting to setup a POP3 account according to the instructions in the link. Still, I get the error you quoted.
 
I wonder if it's a limitation for importing Gmail to Google Apps, since the account import features are disabled in Google Apps too.
wdurham
9/16/12
wdurham
If you are getting the same error message, then follow the same Help link that is part of the message.
chris.teren
9/23/12
chris.teren
I have followed the help instructions to the T many times, over and over. I am CERTAIN that username / password are correct. I can not use my whole login, because i get the error "@ is not allowed) and when I try my gmail account, same thing - either '@ is not allowed' or the captcha gets cleared, but i am STILL not allowed to check via pop my GMAIL account, through my YOURDOMAIN.COM google app email address..
 
Anything else to try?
Thanks!
Bogus69
9/26/12
Bogus69
I was having this problem too. Found that if i logged back into the gmail account i was transferring from a banner popped up "Possible Attempt to log into you account, allow access?" clicked allow, went back to my Apps account and all worked OK.
 
Hope this helps
rm09
10/11/12
rm09
I FOUND OUT WHAT TO DO!! :D
 
You finally end up doing double work, but it's worth it if you really want to migrate from one google account to another.
Follow this blog instructions:
http://blog.chaucery.com/2012/09/importing-from-one-gmail-account-to.html
 
I found this after a while of searching how to do it the google way, but it was useless.
Toni Delli-Compagni
10/15/12
Toni Delli-Compagni
Hey, I'm a little confused. Having the same problem as everyone else. I get this when I try to set up the "Centralise mail from different accounts" :
 
Server denied POP3 access for the given username and password.
Server returned error: "[AUTH] Web login required: https://support.google.com/mail/bin/answer.py?answer=78754"
 
I have no idea what it means.
 
I also get the email telling me that someone is trying to 'hack' into my account - which they are not coz it's me. But there is no suggestion as to how to fix it.
 
I've seen that people have posted that link for the blog - it seems like a really conveluted way - no offense. The must be an easier way - right?
wdurham
10/15/12
wdurham
The method of transferring via an email client using IMAP does work - and is a good way to preserve labels if that is important. 

But Mailfetcher is indeed easier, especially if you are only wanting to fetch current mail rather than historical mail. The error message you are receiving carries its own solution in the Help link you are given.  You are being asked to sign in via the web to verify the access.

So if you are setting up Mailfetcher in Account A to get your mail from Account B, GMail wants Account B to "give permission" for that to happen. So sign in to Account B, use the Captcha link, and then within 10 minutes go back to Account A and try the Mailfetcher setup again. 

I haven't seen this before with GMail accounts - so it may be a new-ish requirement for Mailfetcher to work with a combination of a GMail account and a Google Apps account. 
Rey Galjour
10/16/12
Rey Galjour
A little late, but since I came across this thread in my long and painful quest to solve this problem, I figured I'd reply with what worked for me -
 
I believe what's occurring is that Account B (the one getting added to Account A) is blocking Account A, preventing a successful login.
 
What worked for me is logging into Account A with Firefox, then logging into Account B with IE. From Account B I visited this page: https://accounts.google.com/DisplayUnlockCaptcha and followed instructions, clearing the Captcha. Once done, adding Account B to Account A immediately worked.
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