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6/25/10
Original Poster
Fizbin

How do I edit the subject and body of an email in my inbox?


For my business I need to be able to edit email subjects and in some cases remove personal info from the body of an email, that is sent to me.  How do I do this?   With Outlook you just click edit but I don't see anything like this on Gmail.  Thanks!
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All Replies (17)
bkc56
6/26/10
bkc56
You can't edit a saved message, you can only make changes when you reply/forward the message.

In your case, you may want to forward a copy to yourself so you can edit the subject/body as needed, then delete only the original message.
6/26/10
Original Poster
Fizbin
Well so much for Gmail.  I guess it hasn't entered the big leagues yet...Well not for business anyway.  I need to be able to quickly change subjects with words like SHIPPED and with dates and I need to delete some personal info in the body or sometimes add address information, etc.  Forwarding is no good because the email won't display the email address of the customer.  It will display mine.

Get with the times, GMAIL!!!!!!!!!!!!!!!
bkc56
6/26/10
bkc56
I guess it hasn't entered the big leagues yet...

What e-mail clients DO provide the ability to edit information in received messages?  I use Outlook (don't get much more "big league" than that) at work, and it can't do it.  I've used Pocomail at home (my wife still does) and it can't do it.  I haven't see that ability on any of the other on-line web-based e-mail providers.

Who DOES do it?
6/28/10
Original Poster
Fizbin
My version of Outlook most certainly lets me edit incoming emails.  My business would be DOA if I couldn`t do that.  Just today, for example, I got Paypal payment and for some reason the subject did not contain the item name or item number of the auction.  With Outlook (which I was using up until 2 weeks ago) I could just edit the subject with that info.  With Gmail I can`t.  Ridiculous!  
SamPeabody
6/28/10
SamPeabody
Fizbin, I understand your frustration.  I receive a lot of automated emails with job announcements, and I need to be able to add key information like closing date, city, and whether it's a long-term or temporary job.  In an email that lists a few dozen irrelevant jobs, I'd like to highlight the interesting ones. 

For now, bkc56's suggestion about forwarding is probably the best workaround for appending detailed information to an email (unless/until Gmail adds a Notes feature).  But for adding simple notes about whether an item has shipped or requires feedback or customer followup, I'd like to suggest Gmail's labels.  Labels are made for this sort of organizing and task management:

First, when you forward a message to yourself in order to add a customer address or date, leave the subject line alone so that the two messages remain linked together.  I like to save this forwarded message as a draft rather than send it, so it remains available to be edited a second time later.  Create a label called SHIPPED and maybe a label for TO_SHIP.  Give them bold background colors like bright blue and red, so they'll stand out in your inbox.  You can even set up a filter to teach Gmail to automatically recognize notifications of completed auctions and add your bright red TO_SHIP label to those emails for you.  When you ship the item, you can quickly remove the red TO_SHIP label and add a blue SHIPPED label.  One advantage of this method over editing the original subject lines (which isn't currently possible on Gmail) or forwarding a message to yourself is that the color coding really stands out against the regular text color.  You can glance at your inbox and see what you need to deal with and what is finished.

If you want to help Gmail improve its offerings for users like yourself (and like me), please "Suggest a Feature" to the Gmail team ( http://mail.google.com/support/bin/static.py?page=suggestions.cs ), and they may add this feature in the future.  Scroll down to "Helpful Additions" and suggest the "Add notes to messages" feature.  Obviously they've received a number of suggestions about this and are considering it.  I would love to be able to add a sticky note or a note in the margin, or highlight key information in an email I've received.  The more people who suggest the feature, the more likely the Gmail team is to consider adding it. 

If you are using Firefox, you might be interested in a third-party add-on called Gmail Notes ( http://gmailnotes.appspot.com/ ).  I tried it and it didn't work for my needs, but I'm sure some people find it useful.  My biggest concern is that because it is not affiliated with Google, your notes don't get saved in your Gmail account.  If you switch browsers or uninstall the add-on, you lose access to those notes.
bkc56
6/28/10
bkc56
My version of Outlook most certainly lets me edit incoming emails.

I'd be interested in what version you use.  I checked my Outlook at work, and there is no such "Edit Message" option available.  And I don't recall ever seeing that in any other web-based or installed e-mail client.

My business would be DOA if I couldn`t do that.

No need to over-dramatize.  If your couldn't edit the message you'd simply find another way to track the information.  You like it because you're used to it, but it's not the ONLY possible way to do the job.
SamPeabody
7/21/10
SamPeabody
Fizbin, I don't know if you're still following this thread.  If you'll consider switching browsers, Google Chrome has a new extension called "Gmail Notes," which you might find useful.  It's different from the Firefox extension I mentioned earlier.  It doesn't let you change subject headers (I still maintain that color-coded labels are the best way to indicate simple things like "followup needed" or "waiting" or "completed"), but it will should let you add details like date shipped, mailing address, and special shipping instructions.

https://chrome.google.com/extensions/detail/hiheeapdnogdfdcbpjpibpllaifndgke?hl=en


JBellsey
7/31/10
JBellsey
External notes are not enough. And labels are not the proper solution for this problem.

I receive emails regularly that are missing key search terms. So when I archive the email, there's no realistic way for me to search for it in the future. I've had to forward messages to myself to add the tags, but that's clunky and bad design. 

If I needed to use labels for this, my list of labels would be bizarre. 

Subject lines too: people send emails with vague subjects all the time, making search & retrieval unnecessarily difficult.

I keep my Outlook client available for doing things like this. Its IMAP connection to Gmail allows you to edit both subject and content, and those edits are indeed updated on the server.
Dingus
8/1/10
Dingus
Hey Everyone,

When you select a conversation and then 'reply,' there are links under the subject field, 'Add Cc,' 'Add Bcc,' and 'Edit Subject.'  You can select the 'Edit Subject' link to change the subject in a reply.  

Thanks,

Dingus
6 MORE
The Answer Man
12/7/10
The Answer Man
Here is the solution and it works famously, have used it for years.

Go get a copy of Eudora email, ver 6.3 or 7. There is free version.

Install Eudora

Set up your personalities (email accounts) see Google for instructions on POP3 setup.

Eudora allows editing of SUBJECT and BODY. And it's easy and quick. YEAH Baby!

Have used Eudora for years. The only drawback is you cannot forward HTML emails. I can live with that as long as I can edit my emails. I also found somewhat of a work around for the HTML forwarding.

Enjoy
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