How do I edit the subject and body of an email in my inbox?
In your case, you may want to forward a copy to yourself so you can edit the subject/body as needed, then delete only the original message.
What e-mail clients DO provide the ability to edit information in received messages? I use Outlook (don't get much more "big league" than that) at work, and it can't do it. I've used Pocomail at home (my wife still does) and it can't do it. I haven't see that ability on any of the other on-line web-based e-mail providers.
Who DOES do it?
For now, bkc56's suggestion about forwarding is probably the best workaround for appending detailed information to an email (unless/until Gmail adds a Notes feature). But for adding simple notes about whether an item has shipped or requires feedback or customer followup, I'd like to suggest Gmail's labels. Labels are made for this sort of organizing and task management:
First, when you forward a message to yourself in order to add a customer address or date, leave the subject line alone so that the two messages remain linked together. I like to save this forwarded message as a draft rather than send it, so it remains available to be edited a second time later. Create a label called SHIPPED and maybe a label for TO_SHIP. Give them bold background colors like bright blue and red, so they'll stand out in your inbox. You can even set up a filter to teach Gmail to automatically recognize notifications of completed auctions and add your bright red TO_SHIP label to those emails for you. When you ship the item, you can quickly remove the red TO_SHIP label and add a blue SHIPPED label. One advantage of this method over editing the original subject lines (which isn't currently possible on Gmail) or forwarding a message to yourself is that the color coding really stands out against the regular text color. You can glance at your inbox and see what you need to deal with and what is finished.
If you want to help Gmail improve its offerings for users like yourself (and like me), please "Suggest a Feature" to the Gmail team ( http://mail.google.com/support/bin/static.py?page=suggestions.cs ), and they may add this feature in the future. Scroll down to "Helpful Additions" and suggest the "Add notes to messages" feature. Obviously they've received a number of suggestions about this and are considering it. I would love to be able to add a sticky note or a note in the margin, or highlight key information in an email I've received. The more people who suggest the feature, the more likely the Gmail team is to consider adding it.
If you are using Firefox, you might be interested in a third-party add-on called Gmail Notes ( http://gmailnotes.appspot.com/ ). I tried it and it didn't work for my needs, but I'm sure some people find it useful. My biggest concern is that because it is not affiliated with Google, your notes don't get saved in your Gmail account. If you switch browsers or uninstall the add-on, you lose access to those notes.
I'd be interested in what version you use. I checked my Outlook at work, and there is no such "Edit Message" option available. And I don't recall ever seeing that in any other web-based or installed e-mail client.
My business would be DOA if I couldn`t do that.
No need to over-dramatize. If your couldn't edit the message you'd simply find another way to track the information. You like it because you're used to it, but it's not the ONLY possible way to do the job.
Go get a copy of Eudora email, ver 6.3 or 7. There is free version.
Set up your personalities (email accounts) see Google for instructions on POP3 setup.
Eudora allows editing of SUBJECT and BODY. And it's easy and quick. YEAH Baby!
Have used Eudora for years. The only drawback is you cannot forward HTML emails. I can live with that as long as I can edit my emails. I also found somewhat of a work around for the HTML forwarding.
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