2/17/17

Original Poster

William25

Where has "Message text garbled?" gone?

1 Recommended Answer

Can anyone confirm that "Message text garbled?" has been removed from the "More" dropdown when viewing an email?

Does anyone know why it's gone and how I can get it back?

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Recommended Answer

2/21/17

Original Poster

William25

WORKAROUND!

1) From the "More" menu, select "Show original"

2) In the address bar, update the "view" parameter in the query string from "om" to "dom"

You can also create this bookmark bar shortcut in Chrome and click on it instead of step 2 as listed above:

javascript:window.location%3Dwindow.location.href.replace("view%3Dom%26th","view%3Ddom%26th")%3B

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All Replies (14)

2/17/17

PeterBall66

I have also noticed this as well, I have been using this feature for a good month to view text versions of emails.

It seems that it has just vanished.

2/18/17

Rachael - Community Specialist

Hi William25 & Peter,

Thanks for posting on the Gmail Help Forum.

I'd suggest you please send the feedback on missing feature.

Please use the feedback option within the app as the Gmail team is tracking these reports directly.

To do so from the Gmail app for iOS:

Touch the menu on the top left .
Touch the gear icon.
Touch Help and Feedback....
Touch Send feedback.

Sending in-product feedback allows Google to automatically collect some additional account/app/device information that will allow our Engineers to debug each case-by-case issue.

Although you will not receive a reply, they're using this feedback to fix and improve the overall product experience.

Thanks for your patience.

Best,

Rachael

2/20/17

Andrea Kutz

So no answer if this has just vanished? It's not showing up for us either....is this permanent?

2/21/17

Damjan Jovanovski

Any alternative how to view email without HTML styles?

2/21/17

icantchooseone

you can send feedback here https://support.google.com/mail/answer/17091?hl=en&visit_id=1-636232669144117332-1586946275&rd=1

at the bottom click NO

8 MORE

2/28/17

Ilhan Citak

Worked!!!!

Thanks.

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Where has "Message text garbled?" gone?

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