/mail/community?hl=en
/mail/community?hl=en
7/8/10
Original Poster
RBHamilton

China hacked me???

This morning I found a TON of E-Mail messages had been sent from my account.  I checked the bottom of my in box and found my account had recently been accessed from a number of locations including the USA and China.
 
Now I do have a Blackberry running the Gmail app so possibly some of these are legit... but I'm fairly sure China has no business in my E-Mail.  I'm Canadian and not interested in Falin Gong or whatever it's called...
 
How annoying!  More importantly, how did this happen?
 
Thanks.
 
Bob
Community content may not be verified or up-to-date. Learn more.
All Replies (6)
7/8/10
Original Poster
RBHamilton
Oh and here's the suspicious access IP from china:
 

Browser

China (123.11.242.158)

1:54 am (7 hours ago)

ChrisTheJuggler
7/8/10
ChrisTheJuggler
Happened to me today, too.
 
Do you reuse your Gmail password on any other site? I'm guessing that some other site that we are registered with has been hacked and the hackers have used the fact that people often use the same password in multiple places to get access to our Gmail accounts.
7/8/10
Original Poster
RBHamilton
Sadly that may have been the problem.  I have been a bit lax about using the same password on a lot of other sites.  Hummm... time to go change some passwords.  Starting with PayPal.
 
7/8/10
Original Poster
RBHamilton
Oh and guess what has JUST turned up on my screen?  A big red warning from Google. They are letting me know that 2 days ago somebody in China accessed my account.  Nice of them to let me know... but why wait 2 days to tell me?  Lots can happen in 2 days.  Like for example, another access from China just a few hours ago when spammers used it to sent e-mail to all my contacts!  If Google had notified me sooner I could have prevented this 2nd hack.  Grrr.
 
Well I guess you get what you pay for... and I didn't pay anything for my Gmail account.  My own stupidity for making it my primary E-Mail account and being lax with the password.  Kicking myself now.
 
 
bkc56
7/9/10
bkc56
In order to re-secure an account that has been compromised/hacked/stolen you will need to check and fix at least all of the following settings.

But first you need to check the bottom of the Inbox and make sure your account is not open at any other locations.  If it shows additional locations, open the Details window and "Sign out all other sessions".

Account Security:
Settings -> Accounts and Import -> Google Account Settings -> Change Password [pick a new secure password]
Settings -> Accounts and Import -> Google Account Settings -> Change Password Recovery Options [verify secret question, SMS and recovery e-mail address]

Potential Spam:
Settings -> General -> Signature [make sure nothing as been added]
Settings -> General -> Vacation Responder [make sure it's disabled and empty]

E-mail Theft
Settings -> Accounts and Import -> Send Mail As [make sure it is using your correct e-mail address]
Settings -> Filters [no filters that forward or delete e-mail]
Settings -> Forwarding and POP/IMAP -> Forwarding [disabled or correct address]
Settings -> Forwarding and POP/IMAP -> POP Download [disabled]
Settings -> Forwarding and POP/IMAP -> IMAP Access [disabled]

Additional Information
Keeping account secure:  https://mail.google.com/support/bin/answer.py?hl=en&answer=46526
Protecting your account:  https://mail.google.com/support/bin/answer.py?hl=en&answer=29407
More account security info:  http://www.google.com/help/security/
If your account is compromised:  http://mail.google.com/support/bin/answer.py?hl=en&answer=50270
Someone using your address:  http://mail.google.com/support/bin/answer.py?hl=en&answer=50200
Google Employee comments:  http://www.google.com/support/forum/p/gmail/thread?tid=560d53dee40be5e6&hl=en&start=70
frannie84
11/17/10
frannie84
this is what happened
http://articles.cnn.com/2010-01-23/opinion/schneier.google.hacking_1_chinese-hackers-access-system-google?_s=PM:OPINION

It doesn't matter how careful you are. I took every precaution necessary and still I have no control over this back door gmail has gaping. We have no privacy, just face it.
Were these replies helpful?
How can we improve them?
 
This question is locked and replying has been disabled. Still have questions? Ask the Help Community.

Badges

Some community members might have badges that indicate their identity or level of participation in a community.

 
Expert - Google Employee — Googler guides and community managers
 
Expert - Community Specialist — Google partners who share their expertise
 
Expert - Gold — Trusted members who are knowledgeable and active contributors
 
Expert - Platinum — Seasoned members who contribute beyond providing help through mentoring, creating content, and more
 
Expert - Alumni — Past members who are no longer active, but were previously recognized for their helpfulness
 
Expert - Silver — New members who are developing their product knowledge
Community content may not be verified or up-to-date. Learn more.

Levels

Member levels indicate a user's level of participation in a forum. The greater the participation, the higher the level. Everyone starts at level 1 and can rise to level 10. These activities can increase your level in a forum:

  • Post an answer.
  • Having your answer selected as the best answer.
  • Having your post rated as helpful.
  • Vote up a post.
  • Correctly mark a topic or post as abuse.

Having a post marked and removed as abuse will slow a user's advance in levels.

View profile in forum?

To view this member's profile, you need to leave the current Help page.

Report abuse in forum?

This comment originated in the Google Product Forum. To report abuse, you need to leave the current Help page.

Reply in forum?

This comment originated in the Google Product Forum. To reply, you need to leave the current Help page.