10/29/14

Original Poster

Chelsea Hudson

email from Office365 to Gmail ? getting error

Hello - I am trying to route a new email address from Office365 to Gmail on my mac. Getting this error: [Server response: read error code(0) ]

Thank you!

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Recommended Answer

11/13/14

kevinmoore

Thanks Fred Wu & Gmail Help Forum!!
I used the "ping smtp.office365.com" at a command prompt in Windows. In my case, in Wisconsin,US, it returned outlook-namnorth.office365.com as the DNS name. Using this host with my full office365 email address and password worked!

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11/3/14

kevinmoore

I'm getting the exact same error (preceded by "Authentication Failed. Please check your username/password.") while attempting to add a "Send Mail As" Office 365 account through smtp.office365.com.

11/3/14

wdurham

kevinmoor -

If you are trying to set up your Office365 account as a Send Mail As address in Gmail, then you are correct that you will need to enter the SMTP server name for the remote account. You will also need the SMTP port number and the security level (SSL,TLS) that the Office365 account requires. These details can be obtained from your other provider.

You'll then need to enter the full email address of the account you want to set up, including the full domain name, and the password for that account.

If the remote server still refuses authentication, then you may need to sign in to the other account to see if any security procedures are being required. If nothing appears to be required, then you'll need to contact your other provider to find out why the SMTP authentication isn't working.

11/3/14

wdurham

Chelsea -

Hello - I am trying to route a new email address from Office365 to Gmail on my mac.

Can you explain what that actually means? What exactly are you attempting to do, and how are you attempting to do it?

How do you access Gmail on your Mac? Your browser? Or Apple Mail?

11/3/14

kevinmoore

Thanks wdurham-

I spent some time working through some of the Office 365 settings including connecting to the Exchange server through PowerShell without any luck. Since I'm assuming that there are many people looking to use their gmail account to "SendAs" an alternate Office 365 one, I was hoping that you might have some tips on making that happen. I don't expect Microsoft to be all that helpful with how to set up a Google client to send/receive email for their accounts, but I'll try giving it a whirl.

11/4/14

wdurham

Kevin - MS do document the POP, IMAP and SMTP server names, port numbers and required security settings in their own support pages for Office 365 accounts - see the help page here:

http://office.microsoft.com/en-gb/outlook-help/settings-for-pop-and-imap-access-for-office-365-for-business-or-microsoft-exchange-accounts-HA102908389.aspx

If you still cannot make the Office365 SMTP server authenticate, then I'm afraid you'll need to contact either your administrator or Microsoft.

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10/28/15

Inger Hatlen

I am the farthest thing from a tech person you can imagine, so I want to thank EVERYONE HERE for helping me solve this problem! I can now have business emails go to clients without having to log in to the hellscape of office 365!!!

For the record, I used the ping instructions and used outlook-nameast.office365.com to create the alias in gmail. My company's host is GoDaddy and they were unable to help at all.

This has been an issue for two months for me. THANK YOU!!!!

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email from Office365 to Gmail ? getting error

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