Can Google make an exception for libraries trying to set up email accounts for people?1 Recommended Answer
If you'd like to sign up for a Gmail address, you need to have a mobile phone that has text-messaging capabilities.
If you don't have a phone, you may want to ask a friend if you can use his or her number to receive a code.
One of the reasons we're offering this new way to sign up for Gmail is to help protect our users and combat abuse. Spam and abuse protection are two things we take very seriously, and our users have been very happy with the small amount of spam they've received in Gmail. We take many measures to ensure that spammers have a difficult time sending their spam messages, getting these messages delivered, or even obtaining a Gmail address (spammers will often use many different addresses to send spam). Sending invitation codes to mobile phones is one way to address this, as the number of addresses created per phone number can be limited.
I'm sorry to hear that you've hit this roadbump using Gmail in your class. You are correct that SMS verification is designed to combat abuse. As a result, we unfortunately aren't able to make exceptions on a case-by-case basis.
In the future, I recommend assigning your students homework in which they create their own Gmail accounts before they attend class.
I have been a person that recommends Google for everything and that day has ended now.
Google's suggestion to my problem is to borrow someone's cell phone for the verification. Not happening.
Google really screwed the pooch on this one. My alternate email address should be enough verification.
I only found out later that it was because of the common i.p. address that students weren't able to sign up. It seems rather irresponsible of Gmail not to provide the user with the information to let the user know what's happening. Although it's not the best solution, Gmail could at least provide a simple message like "Signed up for too many email addresses at this location"; it would have saved my students a lot of time and frustration.
I'm a little disappointed that we now have find another email service and search engine for all our schools and students. Does anyone have any recommendations? Hotmail and MSN? Yahoo? Others?
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