/mail/community?hl=en
/mail/community?hl=en
1/18/10
Original Poster
sunilgulve

My email has been hacked by someone chinese. My email address is being used to send mails to persons unknown to me.

Explain your issue in full detail here:
My email has been hacked by someone chinese. My email address is being used to send mails to persons unknown to me. I can not know about the content of such mails since subject and matter is in chinese language. I changed my password but it hasn't solved the problem.
I get many mail delivery failure messages from mail delivery sub-system <mailer...@googlemail.com or  <MAILER...@brouhaha.com.
I am using Windows XP OS and access my mail account through google chrome. and antivirus is K 7 Total Security 9.8.




Please Also Include:
Operating system (e.g. WinXP): 
Program and version you use to access Gmail (e.g. Internet Explorer 7 or Outlook 2003):  
Your antivirus software (e.g. Norton 2007):
Any extensions, toolbars or plug-ins:
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All Replies (1)
bkc56
1/18/10
bkc56
It's possible the failures are just left over from messages sent, or they may be from forged headers with your address in the From field.  Even so...

If your account has been compromised/hacked/stolen you will need to check at least all of the following things:

Account Security:
Settings -> Accounts and Import -> Google Account Settings -> Change Password [pick a new secure password]
Settings -> Accounts and Import -> Google Account Settings -> Change Password Recovery Options [verify secret question, SMS and secondary e-mail address]

Potential Spam:
Settings -> General -> Signature [make sure nothing as been added]
Settings -> General -> Vacation Responder [make sure it's disabled and empty]

E-mail Theft

Settings -> Accounts and Import -> Send Mail As [make sure it is using your correct e-mail address]
Settings -> Filters [no filters that forward or delete e-mail]
Settings -> Forwarding and POP/IMAP -> Forwarding [disabled or correct address]
Settings -> Forwarding and POP/IMAP -> POP Download [disabled]
Settings -> Forwarding and POP/IMAP -> IMAP Access [disabled]

Additional Information
Keeping account secure:  https://mail.google.com/support/bin/answer.py?hl=en&answer=46526
Protecting your account:  https://mail.google.com/support/bin/answer.py?hl=en&answer=29407
If your account is compromised:  http://mail.google.com/support/bin/answer.py?hl=en&answer=50270
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