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7/8/17
Original Poster
Shockrave

Gmail use up 10GB of my drive storage

Hi,

Gmail said it used up 10GB of my 15GB of Drive storage.  However, I can't find many emails above 5Mb in my inbox, and none above 10Mb, so it is very unlikely that I would have used up 10GB.

Help please - my drive has 10GB so now I am over

Thanks
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All Replies (1)
icantchooseone
7/8/17
icantchooseone


have a look at this >>  https://support.google.com/mail/answer/6558

  at the bottom of your inbox click MANAGE and then click the View details link below the circle to see whats using your space or click here https://www.google.com/settings/storage?hl=en

   If it is Gmail, you can search for large messages that you no longer need and delete them ( see  Using advanced search  )  or use this tool https://www.findbigmail.com/

NOTE emails in ALL MAIL , SPAM and TRASH count towards the storage ( click http://gmail-miscellany.blogspot.com/2012/10/how-gmail-stores-your-mail.html ) 

  If it is Drive, you can use the quota view to see all items, in descending order by size. https://support.google.com/drive/answer/6374270?hl=en&vid=0-393070095203-1496242567261

if its google photos -   try converting your backed up photos and videos to High quality, which is a reduced size.
  1. Using a computer, go to photos.google.com/settings.
  2. Click RECOVER STORAGE.

note you have to empty trash in all Google services ( gmail , drive ETC )  to make the new space available  , and that large deletions can take up to 48  hours to reflect the new space   

if the new space does not reflect you can try contact drive help via call / email / chat >> https://support.google.com/drive/?hl=en

 



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