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/mail/community?hl=en-GB
05/01/2015
Original Poster
forrest lorick

Junk mail that is not junk

I have mail in my junk folder that is not junk and I want to mark as NOT JUNK or just move it over to my Google mail box
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All Replies (2)
Stigler
05/01/2015
Stigler
Use a desktop to do the following:

You can create a filter that will mark those messages as "never send to spam."  To do this, click on the gear icon , select "settings", and under the "filters" tab, scroll down until you see the "Create a new filter" link at the bottom of the pageClick on it and enter the source and/or content of your emails you want to filter such the sender's address, keywords,..etc.  Click on "create filter" with this search on the bottom right corner and then you can set the filters to automatically "never send to spam."

Also, consider adding those addresses to your contacts if you haven't done that already.  It might help recognize those emails as not spam.

You can also repeatedly mark those emails as "not spam" which might teach Gmail's internal spam filters to regard future similar emails as legitimate.  Hope it helps.

Best,

~Stigler

Gordon Mackinnon
07/01/2015
Gordon Mackinnon
Likewise I have the same problem and even if I go to settings and create filters and ensure messages from these addresses never go to spam and even make sure they come in 'starred' I STILL get messages sent to spam. I'm at a loss for what to do with it.
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