My messages have gone missing

In the past, users have reported that they are missing all of their messages as a result of unauthorized access. If your account was compromised and you would like us to investigate whether recovery of your messages is possible, please submit this form. Thanks for taking the time to report your issue.

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Some account and system information will be sent to Google. We will use the information you give us to help address technical issues and to improve our services, subject to our Privacy Policy and Terms of Service.
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