Report an error with Gmail

Thanks for taking the time to report your issue. While we read your submissions and use the information to improve Gmail, you'll only hear from us (generally within a few days) if we need more information from you.

If you don't see an "Oops" or "Temporary error" code, this form isn't the best way to report your problem. Here are some options that might be more useful:
- I forgot my username or password
- I'm receiving someone else's mail
- Resources for Google Apps administrators
- General troubleshooting

Contact Info

Please enter your email address.
@gmail.com
Please enter your Gmail username.

Additional Information

Error Type *
If you don't see an "Oops" or "Temporary error" code, this form isn't the best way to report your problem. Here are some options that might be more useful:
- I forgot my username or password
- I'm receiving someone else's mail
- Resources for Google Apps administrators
- General troubleshooting
Please select an error type.
(502, 601, 767, etc.)
Please enter an error code.
Describe what happened and what you expected to happen
Please enter a summary of the problem.
Please enter how long this error has been occurring.
Please select the approximate time of the last occurrence.
Please select your time zone.
Submit
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* Required field

Thanks for submitting your report!

The server errors you've experienced are most often temporary. Our engineers are always working hard to make improvements to Gmail. You can check the Apps Status Dashboard for updates on Google performance issues. We also recommend checking out the known issues page for more information.

If you're still not able to access Gmail after 4 or more hours from the time you contacted us, please contact us again.