Block or unblock an email address in Gmail

If you get unwanted emails, you can block the sender in Gmail. After you've blocked the sender, all future emails from them will go to spam.

Block or unblock an email address

Important: If you get frequent promotional emails and newsletters in Gmail, you can unsubscribe:

• From all mailing lists related to the sender in 'Manage subscriptions'
• From the email

1. On your computer, open Gmail.
2. Open the message from the sender.
3. At the top right, click More .
4. Click Block '{sender}' or Unblock '{sender}'.

Prevent valid emails from going to spam

After you've unblocked a sender, their emails should no longer be sent to spam. If you still find their emails in spam, try these steps.

Remove the email from spam

After you've removed the email, future emails from that sender won't go to spam.

1. On your computer, open Gmail.
2. In the main menu on the left, click More Spam.
3. Tick the box next to the email that you want to remove.
4. At the top, click Not spam.

Add the sender to your contacts

If you add the sender to Google Contacts, Gmail won't send their messages to spam.

1. On your computer, go to Google Contacts.
2. At the top left, click Create contact.
3. Click Create contact or Create multiple contacts.
4. Enter the contact's information.
5. Click Save.

Create a filter for your sender

You can create a filter for your sender so that their emails never go to spam.

1. On your computer, open Gmail.
2. At the top, in the search bar, click Show search options .
3. Next to 'From', enter the sender's email address.
   • If you want to check that your search works correctly, click Search.
4. At the bottom of the search window, click Create filter.
5. Next to 'Never send it to spam', tick the box.
6. Click Create filter.

Manage suspicious emails

Important: If someone uses Gmail to harass, intimidate or threaten you, they're violating Gmail's programme policies. If you feel that you're in danger, contact your local authorities immediately and ask whether any cyber harassment laws apply to your situation.

• While Gmail tries to keep spam out of your inbox, some spam may get through. If you get spam in your inbox, you can report it.
• If you find a suspicious email that asks for personal information, you can report the email for phishing.

Related resources

• Manage your subscriptions in Gmail
• Unsubscribe from an email
• Report spam in Gmail
• Avoid and report phishing emails