I'm having trouble logging in with my username and password
If you're repeatedly prompted for your username and password, or if you're getting an 'invalid credentials' or 'web login required' error, make sure your password is correct. Keep in mind that password are case-sensitive.
If you’re sure your password is correct, sign in to your account from the web version of Gmail instead at http://mail.google.com
In most cases signing in from the web should resolve the issue, but you may also want to try these troubleshooting tips:
- Make sure your mail client isn't set to check for new mail too often. If your mail client checks for new messages more than once every 10 minutes, your client might repeatedly request your username and password.
- Try clearing the CAPTCHA (learn more). If you're a Google Apps user, and this doesn't work, you may not be a transitioned Google Apps account user yet. Try https://www.google.com/a/yourdomain.com/UnlockCaptcha instead. Be sure to replace 'yourdomain.com' with your actual domain name.
- Try changing your password according to our tips on creating a strong password.