Search
Clear search
Close search
Google apps
Main menu
true

Check the security of your emails

When possible, Gmail protects your info by automatically encrypting your emails, which turns them into a code during delivery. This security tool is called Transport Layer Security (TLS) and helps prevent others from reading your emails.

Check messages

If you're on a computer or an Android device, emails that aren't protected by this security tool will show No TLS No TLS. This icon looks like an open red lock and means that someone else might be able to read the email.

Messages you're sending

  1. On your Android phone or tablet, open the Gmail app Gmail.
  2. In the bottom right, tap Compose Compose.
  3. In the "To," "Cc," or "Bcc" field, enter your recipient's email address.
  4. On the right of the "Subject" field, look for No TLS No TLS.

If you see the icon, the message you're about to send might not be encrypted. Don’t send confidential documents, like tax forms or contracts, to that email address.

Messages you've received

  1. On your Android phone or tablet, open the Gmail app Gmail.
  2. Tap a message.
  3. Under the sender's name, look for No TLS No TLS.

If you see the icon, the message might not be protected by encryption.

Why some emails might not be encrypted

For this security tool to work, the email providers of both the sender and the recipient always have to use TLS. Learn more about email delivery with TLS.

"No TLS" warning on messages I reply to

Some email providers send messages to Gmail addresses using TLS but can't receive encrypted messages.

If you reply to these messages, this icon could show up even though you're sending from Gmail.

"No TLS" warning is wrong

Sometimes you'll get a "No TLS" warning even if a message is protected by encryption, like when:

  • Encryption hasn't worked for a certain email provider in the past
  • Gmail isn't directly sending the message. For example, this icon might show up if you've set up a custom domain name, such as name@yourdomain.com.

Michelle is a Gmail expert and the author of this help page. Leave her feedback about this help page.

Was this article helpful?
How can we improve it?
Watch video tutorials

To get the latest tips, tricks, and how-to's, subscribe to our YouTube Channel.