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During routine maintenance, a number of users were signed-out from their Google accounts. If you were affected, please sign back in using your usual username and password at If you can’t remember your password or can’t sign in for another reason, recover your account password here.

Fix bounced or rejected emails

"The email account that you tried to reach...

  1. Check for these common mistakes in your recipient's address:
    • Quotation marks
    • Dots at the end of the address
    • Spaces before or after an address
    • Spelling errors
  2. Search your contacts for a different address the same person uses

If you still can't send your message, your recipient's address might not work or exist anymore.

"Message flagged as spam"

Why your message bounced

  • Your message text or links look suspicious
  • You added a large group of recipients to "Cc" or "Bcc"

What you can do


Vivian is a Gmail expert and the author of this help page. Leave her feedback about this help page.

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