My account has been locked
If we detect abnormal usage that may indicate that your account has been compromised, we may temporarily disable access. It will take between one minute and 24 hours for access to be reinstated, depending on the behavior detected by our system.
Unusual account activity includes, but is not limited to:
- If you use Chrome, you should additionally head to chrome://extensions and disable all extensions until the lockouts stop happening. Once the lockouts have stopped, extensions can be enabled one at a time (each day or so) as needed. If another lockout occurs, the most recently enabled extension is most likely the cause. Learn more about managing Chrome extensions.
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