Clear cache and cookies

Cookies, which are files created by websites you’ve visited, and your browser’s cache, which helps pages load faster, make it easier for you to browse the web.

Clearing your browser’s cache and cookies means that website settings (like usernames and passwords) will be deleted and some sites might appear to be a little slower because all of the images have to be loaded again.

How to clear cache and cookies

Google Chrome
  1. On your browser toolbar, select the Chrome menu Chrome menu.
  2. Select More tools.
  3. Select Clear browsing data.
  4. In the box that appears, select “Cookies and other site and plug-in data,” and "Cached images and files.”
  5. On the menu box at the top, select "beginning of time" to delete everything.
  6. Select Clear browsing data.
Other browsers
Review and follow the instructions provided by your browser:

Tip: If web pages aren’t displaying correctly, you can try using your browser’s incognito or “private browsing” mode to see if the problem is caused by something other than cache or cookies.

At Google, we use cookies to improve the quality of our service. Check our Privacy Policy for more information about cookies.

Vivian is a Gmail expert and the author of this help page. Leave her feedback about this help page.

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